Product Specialist - Sports Medicine

Product Specialist - Sports Medicine - (568)

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Overview

The incumbent will be responsible for promoting products and services, identifying new sales opportunities, negotiating contracts, and ensuring customer satisfaction to maximize profits.

Accountabilities

• Adhere to all Zahrawi Policies & Procedures as applicable.

Market Knowledge

• Conduct market research to identify new potential customers.
• Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
• Plan and assist with new product releases and events.
• Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development

• Establish contact with new customers to inform them of our products, understand their needs and how we can help them.
• Provide potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback.
• Follow up with new customers after the demo session to negotiate contracts and packages.
• Ensure all details of the contract are compliant with our rules & regulations.
• Follow up with the Procurement & Logistics team regarding sending products and ensuring delivery on time.

Marketing

• Coordinate with the Marketing Department for any new materials that need to be produced.
• Maintain relationships with existing customers by providing support, information, and guidance.
• Recommend new products to existing customers as per their needs and provide support to ensure strong relationships.
• Provide product demonstrations to existing customers and gather feedback.
• Assist customers in answering all product-related questions professionally and in a timely manner.
• Recommend new service improvements to further build on the relationship.
• Advise helpful new product recommendations and suggestions to increase revenue.
• Negotiate contracts and packages with existing customers.
• Maintain quality service by establishing and enforcing Zahrawi standards.

Contribute to the team effort by achieving the annual targets set by management and assisting the team when needed.

Operating Theatre (If Applicable)

• Assist in surgeries by accompanying doctors and nurses, providing support with any equipment-related issues during procedures.

Data Tracking

• Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders

• Place orders with the concerned purchase coordinator.

Invoicing

• Coordinate with the Finance Department to ensure proper invoicing of the products and follow up on collection/payment.

Delivery

• Coordinate with the warehouse for timely deliveries.

Application

• Conduct training sessions for customers.
• Assist customers with the equipment that is being used.
• Resolve issues customers might face while using the equipment.

Requirements

• Additional details: Candidates are preferred to be based in UAE. Must have valid UAE driving license.
• Experience: 3+ years of experience related to attending (operating theatre) is required.
• Job Specific Skills: Requires good knowledge in sports medicine/Ortho/Orthopedic reconstruction.

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