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Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The role:
SoFi Mortgage is seeking a proactive and detail-oriented Production Assistant to provide essential support to our loan officers in managing the loan origination process. The Production Assistant will play a critical role in gathering borrower information, preparing loan files, and ensuring a seamless experience for clients. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service.
What you'll do:
The Production Assistant pulls and analyzes customer credit, reviews income, asset documents and understands how to structure a loanThis position also involves running DU, stacking and submitting files, requesting and clearing underwriting conditions, as well as communicating with borrowers and realtorsPrimary contact between clients and Loan OriginatorsTaking application information over the phone and scheduling appointmentsTrack all requested documents in Encompass and/or SalesforceReview received documentation within 24 hours for discrepancies, omissions, asset and income verification and Encompass updates based on verified informationWork with Mortgage Loan Originators to resolve any problems with files and documentsComply with Company policy and procedures to ensure all files are completeAttend team meetingsComply with applicable state and federal compliance guidelines
What you'll need:
Nice to have:
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