Program Analyst

Provide analysis and support to assigned program area by planning, developing, monitoring and evaluating projects, programs and policies. Serve as strategic analyst on activities associated with assigned Division. Lead efforts to plan, develop, deliver, monitor and evaluate assigned program areas. Identify and apply metrics in reporting and tracking. Ensure accountability, integrity and clearly articulated business processes. Improve efficiencies and automation wherever feasible.

How you will contribute:

• Business Strategies and Goal Implementation: Research, compile and organize statistical data to explain and resolve discrepancies in processes or policies. Continually monitor and evaluate assigned program areas. Recommend solutions to issues with agency-wide scope or impact. Provide support for implementation of recommendations from credible sources and data. Support other emerging needs related to operations for assigned division or program area.

• Consulting Services: Provide consulting services and customer service related to assigned division or program areas to management and staff. Interpret existing policies and guidelines and explain their application to users.

• Program Support: Support standardization needs relative to intake, metrics, evaluation, tracking, and establishment of business reporting and practices. Propose standards for the purpose of establishing uniform guidelines and procedures. Research, analyze, and develop policies, plans, and procedures.

Reporting: Prioritize and establish reporting protocols and stakeholder management processes to ensure alignment with goals and objectives.

What will make you successful:

• Ability to analyze, research and interpret data.

• Ability to build constructive, effective relationships inside and outside of the organization.

• Ability to communicate effectively orally and in writing with diverse audiences and varying levels of management.

• Ability to design, analyze and implement policies, procedures and programs.

• Ability to get work done through others and set clear and reasonable expectations.

• Ability to plan and conduct training, presentations and meetings.

• Ability to provide strategic leadership.

• Ability to research, compile and organize statistical data into reports.

• Ability to work well independently, as well as part of a team.

• Knowledge of Federal and State regulations, policies and practices.

• Skill in problem-solving and decision making.

• Skill in the use of computers, software applications and reporting tools.

Minimum Qualifications:

• Ability to build constructive, effective relationships inside and outside the organization and provide strategic leadership.

• Ability to communicate effectively both orally and in writing to all levels of employees and customers.

• Ability to design, analyze, implement policies, procedures and programs.

• Ability to get work done through others, set clear and reasonable expectations.

• Ability to research, compile and organize statistical data into reports.

• Ability to work well independently, as well as part of a team.

• Knowledge of federal, state regulations, policies, and practices.

• Knowledge of principles, practices and tools identified as essential to the assigned unit.

• Skill in problem-solving and decision making.

• Skill in the use of computers, software applications and reporting tools.

Additional Considerations:

• Experience in business administration or business analysis desired. Prior experience implementing metrics, evaluating program performance and reporting desired. Experience partnering within and across divison lines to achieve goals.

Click below to learn more about the Competency Model associated with this Position:
Competency Model

Physical Requirements
Physical Requirements

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct