Program Analyst III

Description

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The Office of the Chief Financial Officer - Office of the Assessors’ division is accepting applications for a Program Analyst III position.

Position Summary

The Program Analyst IIII is an advanced level professional within City of Detroit-Office of Chief Financial Officer that requires nominal direction and supervision. The Program Analyst III has responsibility for in-house information technology programs and projects, cross-functional project management support and coordination, and business process support functions. These might include the implementation of new technology applications, the implementation of new programs or initiatives, or special one-time only projects. Program Analyst III supports the administration of daily project management. Program Analyst III coordinates team members on the implementation and effective usage of project management methodologies. They also develop plans and coordinate project scheduling, and perform administrative tasks associated with project management functions.

Examples of Duties

• Ensures that project status, issues, and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management, and are documented appropriately
• Conducts detailed process analysis to understand how business practices are supported by technology and which process changes will be necessary per technology changes
• Designs new processes and standard operating procedures associated with changes
• Recognizes critical problems or situations that are new or without clear precedent; Evaluates alternatives and finds solutions using a systematic, multi-step approach
• Develops improvements and innovations to enhance performance
• Engages present and future stakeholders in design, priority setting, and implementation
• Builds coalitions among the various stakeholders; negotiates authority to move the project forward
• Provides advice, facilitates discussion, and resolves conflict; establishes trust; builds and uses cross-functional relationships to accomplish work objectives
• Conveys goals and objectives clearly and in a compelling manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports; communicates tactfully and candidly
• Ensures open communication on the project team; Addresses delicate situations and handles serious conflicts in such a way as to maximize opportunity and minimize risk
• Exerts strong influencing skills to impact choices on immediate and long-term directions
• Prioritizes work; Anticipates consequences of actions, potential problems, or opportunities for change
• Sets and meets realistic deadlines; Forecasts changes and communicates current and projected issues
• Ensures a high level of fiscal control and accountability for project budget
• Creates work standards for project; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team
• Performs special projects and other duties as assigned

Minimum Qualifications

Education

Bachelor’s degree from an accredited college or university, with major course of work in business administration, public administration, public policy, economics, finance, accounting, urban studies, information technology, or a closely related field.

Experience

In addition to the minimum education requirements, the following experience requirements also apply:

• Program Analyst III – at least three (3) years of experience providing project management-related activities or a systematic review, analysis, interpretation, and evaluation of grants, housing development or other financial/operational data. Program Analyst must demonstrate proficiency with integrated word processing and spreadsheet functions.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Supplemental Information