Program Assistant

Position Summary:

Working under the supervision of the Operations Manager, the Program Assistant will provide support for program operations on weekends and or weekdays. The Program Assistant will also be responsible for creating and maintaining a safe, supporting housing environment for the residents of the programs at the Center for the women and Children.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Monitoring the client’s movements during residency at Helping Up Mission Gateway South.
• Instruct and monitor clients on all policies and procedures for residents including schedules, chores, and medication distribution.
• Advocate for the clients while in residency.
• Prepare daily reports for management, including but not limited to daily bed charts, shift notes, and medication logs for individual clients.
• Provide support to the Case Manager’s by assisting clients in adhering to their case plan as needed.
• Complete any tasks as directed by previous shift, including but not limited to dorm room turnover, client orientation, intake procedures, and house laundry.
• Assist clients during intake process.
• Gather and distribute any initial provisions, such as towels, clothing and toiletries.
• Assist with client orientation by giving tour of property and helping with schedules.
• Maintain shift notes and incident reports in HUM Tools.
• Contact emergency personnel, as needed, for program residents.
• Maintain professional, orderly atmosphere in all areas of property.
• Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills and Abilities):

• Exhibit the Core Values of Helping Up Mission, Inc.
• Proficient in computer usage, particularly Microsoft products.
• Ability to perform administrative tasks using provided computer hardware and software specific to position.
• Strong analytic, problem-solving, and decision-making capabilities.
• Ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive and cooperative manner.
• Addiction and recovery knowledge and/or applicable life experience.
• Minimum 1-year sustained recovery (if applicant has life experience).

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. S

Salary Range: $15.00 - $16.00/ hourly

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule

Work Location: In person