Program Assistant (Homebound)

Job Overview

This specialized position provides technical, administrative, financial, and program support for the division-wide Homebound Services Office. The Program Assistant serves as a key operational team member by coordinating communication among schools, families, Homebound teachers, Payroll, and central office staff; maintaining program records and databases; processing payroll and financial documents; supporting state and division reporting requirements; and serving as a primary point of contact for program-related inquiries. The employee completes assignments independently, exercises sound judgment, maintains confidentiality, and uses initiative to identify solutions and improve operational processes and procedures.

Roles and Responsibilities

The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of all responsibilities or tasks; work may differ and other work may be assigned when deemed appropriate.

• Provides administrative and program support to the Homebound Coordinator and Homebound Specialist, including processing Homebound referrals, reviewing supporting documentation, and coordinating follow-up with schools, and families.
• Serves as the primary point of contact for Homebound-related inquiries and supports Homebound teachers with onboarding, training, program procedures, and required documentation.
• Serves as the department timekeeper and processes payroll, personnel, and financial documents, including purchase orders, and invoices; collaborates with Payroll, Human Resources, school-based timekeepers, and Homebound teachers to resolve related issues.
• Maintains Homebound program databases, records, and division systems, including Phoenix, Guardian, and other applicable platforms, ensuring data accuracy, integrity, confidentiality, and compliance with federal, state, and division requirements.
• Creates, tracks, updates, and maintains spreadsheets, reports, correspondence, files, and other documentation necessary for program operations, compliance monitoring, audits, and state reporting requirements.
• Compiles, analyzes, and reports program data to support division accountability measures and annual reporting requirements, including data submissions to the Virginia Department of Education.
• Serves as backup support for other Student Services Program Assistants and performs other duties as assigned to ensure continuity of operations and customer service across the department.

Qualifications

Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable.

Education

Associate’s Degree

Experience

Two (2) years of related administrative, program support, payroll, financial processing, database management, records management, or customer service experience.

Licenses and Certifications

Knowledge, Skills and Abilities

• Provides administrative and program support to the Homebound Services Office, including processing referrals, reviewing documentation, and supporting Homebound teachers with onboarding, training, and program procedures.
• Serves as the department timekeeper and processes payroll, personnel, financial, and purchasing documents; collaborates with Payroll, Human Resources, school-based staff, and Homebound teachers to resolve related issues and ensure accurate recordkeeping.
• Maintains Homebound program databases, records, reports, and division systems; compiles, analyzes, and reports data to support program operations, compliance monitoring, audits, division accountability measures, and state reporting requirements while ensuring confidentiality and data integrity.

Physical Requirements

The following provides a brief description of physical requirements for this job:

While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Reports to: Supervisor, Homebound Services

FLSA Status: Non-Exempt

Months/Days/Hours:12 months/ 254 days/ 8 hours

Salary Level: Universal/Scale B.1 - Level 8

Salary Scale: https://www.lcps.org/compensation

Salary Range: $29.20 - $37.58

Remote Work Eligible: No

Union Designation: Non-Certified

Remote Work Disclosure

Employees who perform the responsibilities of the above position have been identified as having the potential to telework. Telework is defined as completing one's duties and responsibilities at a site other than one's assigned duty location. In order to be eligible for telework privileges, an employee must have demonstrated consistent, positive performance and have the support and approval of their direct supervisor. In addition, these employees must have reliable high-speed internet and a designated workspace that allows them privacy while completing sensitive and confidential work. Employees who are non-exempt and are teleworking will work their required scheduled hours and gain approval from their supervisor if they work more than 8 hours a day or more than 40 hours in a workweek. Teleworking privileges can be amended, changed, or revoked based upon the performance of the employee, as well as the needs of Loudoun County Public Schools.