Program Director I- Hilton College of Global Hospitality Leadership Student Recruitment

Directs an ongoing university program to ensure that prescribed activities are carried out in accordance with its mission and/or specified objectives. Prepares short- and long-term goals and objectives.

1. Plans, develops and administers methods, strategies and procedures for meeting program objectives; directs and oversees the daily activities of staff members.
2. Prepares and monitors the annual budget and ensures that expenditures are within budget allocation.
3. Directs and coordinates personally, or through subordinate personnel, activities concerned with carrying out the objectives of the program.
4. Directs the preparation of and reviews reports and records of activities to ensure progress is being accomplished toward specified program objectives; modifies or changes methodology as required to redirect activities and attains objectives.
5. Analyzes trends within program areas, maintaining expert awareness of program information and change needs.
6. Formulates, implements, and maintains appropriate policies and procedures concerning program administration.
7. Manages and administers grant for program, including meetings, communication coordination, scholarships and other operations.
8. May prepare or participate in the preparation of proposals to obtain grants from state and federal agencies, and private foundation sponsors.
9. Performs other job-related duties as assigned.

MQ:
Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of three (3) years of directly job-related experience.

• Department is wiling to accept education in lieu of experience.
• Department is willing to accept experience in lieu of education.

Position description:

• Develops and implements student recruitment strategies to attract and enroll prospective students.
• Develops relationships with high schools, community colleges, community-based organizations, families, and prospective students to support student recruitment and enrollment.
• Tracks, analyzes, and reports student recruitment and enrollment data using SLATE and other advanced systems to enhance the effectiveness of outreach strategies.
• Collaborates with the University of Houston’s central offices (e.g., admissions) to review admission decisions and ensure a seamless enrollment process for prospective students.
• Plans and manages student recruitments events, including tours, open houses, admitted student dinners, summer camps, academic counselor events, etc.
• Promotes academic programs, including online programs, through advertising, presentations, and outreach campaigns.
• Manages communication with prospective students via email, phone, and in-person advising, and conducts tours of the C. N. Hilton College of Global Hospitality Leadership to promote the College and its programs.
• Collaborates with internal departments (communications, marketing), senior leadership, faculty, staff, and student organizations.
• Supervises C. N. Hilton College Ambassadors student organization.
• Trains and supervises student recruitment staff.

Experience:

• Extensive experience and deep knowledge of admission requirements, deadlines, timelines, and processes at the C. N. Hilton College of Global Hospitality Leadership and the University of Houston to ensure a smooth enrollment process for students.
• Extensive experience and deep knowledge of the C. N. Hilton College of Global Hospitality Leadership’s degree programs, including curricula, tracks, experiential learning opportunities, and student requirements.
• Extensive experience reviewing student admission applications in collaboration with the University of Houston Admissions offices.
• Extensive experience and deep knowledge of the C. N. Hilton College of Global Hospitality Leadership’s and the University of Houston’s financial aid and scholarship structures, systems, and processes.
• Extensive experience using and training staff on student recruitment systems: SLATE and PeopleSoft.
• Detailed knowledge of experiential learning opportunities, including study abroad programs, available to C. N. Hilton College of Global Hospitality Leadership students.
• Extensive experience in developing summer student recruitment programs/camps.
• Extensive experience designing and delivering persuasive tours of the C. N. Hilton College of Global Hospitality Leadership for prospective students, organizations, and educational professionals.
• Extensive experience training, developing, and leading student recruiters to fulfill the strategic goals of the C. N. Hilton College of Global Hospitality Leadership and the University of Houston.
• Extensive experience advising undergraduate student organizations: Hilton College Ambassadors.
• Experience in the hospitality industry.