Program Management Specialist

Program Management Specialist (Western Union, LLC, Denver, CO)

Work with the Agile Leaders, Project Managers, SCRUM Masters, Technology, Regional, Operations, Care, GTM to define E2E delivery milestones and drive value delivery for customers. Own and drive PI Planning for a specific function with partnership from Product, Technology, Marketing, and other cross-functional leaders. Partner with Product team ensuring a large backlog is built. Drive end-to-end delivery of large-scale initiatives, build roadmaps, project plans with dependencies, Track progress, identify and resolve dependencies, proactively identify risks and mitigate risks, escalate in timely manner eliminating issues by managing and track systemic impediments. Ensure Project status is up to date in the system of record, communicate the status at regular intervals to all stakeholders including executive updates. Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities. Monitor Testing progress ensuring results are reviewed and Facilitate the User Acceptance Testing process, developing rollout plans and procedures. Coordinate major feature releases and ongoing delivery of value to customers where multiple teams, are involved in development. Handle Product Launch approval, ensuring each product release has mandatory approval from Engineering, Product, Global Compliance, Legal, Privacy, Marketing, and business stakeholders. Ensure appropriate systems development and project management processes are being utilized. Provide expert advice and coaching to leads and teams to ensure best practice execution. Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues risking milestone delivery. Design and develop new data pipelines and enhancements in an Agile Framework environment to improve Analytics and Reporting data flows. Coordinate with business and IT teams inside and outside the organization to identify and manage dependencies and deliverables. Ensure all internal and external integrations are successfully completed to enable successful launches. Establish and implement standards to facilitate high quality IT deliverables. Provide support for user questions, problem resolutions and research requests. Telecommuting is permitted 2 days per week. When not telecommuting, must report to Western Union, LLC, 7001 East Belleview Ave, Denver, CO 80237.Salary: $138,341 - $214,311 per year.

MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Computer Engineering, Electronic Engineering, Engineering Management, or a related field, plus 5 years of professional experience as a Software Developer, Systems Engineer, Technical Project Manager or any occupation/position/job title performing project management.

Must also have experience in the following: 5 years of professional experience working within Agile, Waterfall, and hybrid Project Management Methodologies; 5 years of professional experience delivering technology and business application solutions in a large-scale, multi-platform systems environment; 5 years of professional experience leveraging technology including Smartsheet, MS Project, Visio, Power Point and MS Office for efficient project management and implementation; 5 years of professional experience driving end-to-end delivery of large-scale initiatives, including building roadmaps and project plans with dependencies; 5 years of professional experience identifying communication gaps and handling issues that are balancing multiple priorities; 5 years of professional experience identifying risks and dependencies; 5 years of professional experience utilizing Jira, Jira Align, and Confluence; 5 years of professional experience performing application integration, maintenance, upgrades, and migration; and 5 years of professional experience owning and driving quarterly PI (Program Increment) planning in partnership with product management, engineering, and cross-functional area leaders.

CONTACT: Apply online at https://careers.westernunion.com

Referral Bonus - $1,000 (Subject to Employee Referral Policy). Eligible to internal employees only.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional

aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a

great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The on-target earnings range is $138,341 - $214,311 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/).

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex

(including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

05-12-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.