Program Manager

We are seeking a highly skilled and experienced Program Manager to oversee enterprise IT programs supporting web content management, operations and maintenance (O&M), and digital modernization initiatives. The ideal candidate will have extensive experience managing large-scale federal IT programs, particularly those involving public-facing web platforms, content management systems, and cloud-based environments. This role requires leadership of multi-disciplinary teams delivering high-availability systems, continuous enhancements, and compliance-driven solutions. The Program Manager will be responsible for planning, execution, and delivery of complex IT programs, ensuring alignment with contractual requirements, performance objectives, and quality standards. Experience managing mission-critical software development and O&M programs is essential.

The ability to obtain and maintain a Public Trust clearance is required. This is a hybrid role based in the Washington, DC metropolitan area.

Responsibilities:

Program Planning and Execution:

• Lead development of comprehensive program plans, including scope, objectives, milestones, and deliverables.
• Oversee program execution, ensuring adherence to schedules, SLAs, and performance metrics.
• Coordinate across cross-functional teams supporting development, infrastructure, content management, and operations.
• Manage delivery across project management and O&M functions.
• Monitor program performance, identify risks, and implement mitigation strategies.

Contract Management and Compliance:

• Serve as the primary point of contact for stakeholders and leadership.
• Manage responses to BPA Calls and/or Task Orders
• Ensure compliance with contract requirements and federal regulations (FAR, DFARS, and related guidance)
• Maintain strong working relationships with stakeholders, subcontractors, and internal teams.
• Oversee preparation and submission of program deliverables, reports, and documentation.
• Ensure compliance with Section 508 accessibility, FISMA, and FedRAMP requirements.

Financial Management and Budget Oversight:

• Develop and manage program budgets, forecasts, and resource plans.
• Track expenditures and ensure alignment with financial targets.
• Conduct financial reviews and provide reporting to leadership.
• Optimize resource allocation to support evolving program priorities.

Risk Management and Quality Assurance:

• Identify program risks and develop mitigation strategies.
• Implement quality assurance processes to ensure delivery of secure, accessible, and high-performing systems.
• Oversee compliance validation, including accessibility and content quality standards.
• Conduct periodic program reviews and implement continuous improvement actions.

Team Leadership and Development:

• Provide leadership to multi-disciplinary teams including developers, analysts, QA testers, accessibility specialists, and operations staff.
• Foster a collaborative, Agile delivery environment focused on continuous improvement.
• Mentor staff and support professional development.
• Ensure effective coordination across distributed teams and subcontractors.

Strategic Modernization and Innovation:

• Lead adoption of modern content management platforms (e.g., Drupal) and cloud-based architecture (AWS preferred)
• Drive implementation of Agile and DevSecOps practices, including CI/CD pipelines.
• Identify opportunities to improve automation, system performance, and content lifecycle management.
• Promote scalable, secure, and maintainable solutions aligned with enterprise IT strategies.

Qualifications:

• Bachelor's degree in information technology, Business Administration, or related field (or equivalent experience)
• PMP certification preferred
• Agile certification (CSM, SAFe) preferred.
• Minimum of 10 years of experience in program management for federal IT programs
• Proven experience managing large-scale web or CMS programs.
• Experience managing O&M for mission-critical, public-facing systems.
• Strong knowledge of federal contract regulations (FAR, DFARS)
• Experience in managing budgets, subcontractors, and multi-team delivery environments.
• Technical familiarity with:
• • Drupal or enterprise content management systems
  • Cloud platforms (AWS preferred)
  • DevSecOps tools and CI/CD pipelines (e.g., Jenkins, GitLab, Docker, Kubernetes)
  • Accessibility compliance tools and standards (Section 508, WCAG)
• Excellent leadership, communication, and stakeholder engagement skills
• Strong analytical and problem-solving abilities

Compensation:

Salary Range: $180,000 – $190,000 annually (commensurate with experience)
Benefits: Health, dental, and vision insurance; 401(k) with employer match; paid time off; professional development opportunities.