Program Manager, Consulting Services

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:

• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC

UPMC is looking for a full-time Program Manager of Consulting Services.

This position works Monday- Friday, standard daylight hours. Some travel to local UPMC facilities required.

This is a hybrid position with 2-4 days per month required on site. This is subject to change based on business need.

Purpose:
Serving as UPMC's Program Manager of Consulting Services, your responsibilities will be to serve as a project manager responsible for assessments, transition and implementations. The primary role of this position is to work with Supply Chain Management's leadership, and operations to ensure a smooth implementation and seamless transition. Implementation will require engagements with all operational teams including but not limited to finance, analytics, logistics, sourcing, pharmacy, content and marketplace.

Responsibilities:

• Lead cross-functional solutioning team which may include direct reports (Process Consultants and Process Analyst) as well as indirect Subject Matter Experts
• Lead, develop and mentor team members
• Actively participate in the implementation of new services and programs
• Prepares and presents timely project status
• Manage effective communications
• Develop and maintain templates for standard and consistent solutioning which allows for appropriate variation to meet the needs of each unique customer
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.

• One of the following combinations of education and experience is required:
  • Bachelors degree in Supply Chain or related field and 10 years progressive supply chain or equivalent industry knowledge and experience required.
  • Associates degree in Supply Chain or related field and 12 years progressive supply chain or equivalent industry knowledge and experience required.
  • High school diploma and 14 years of relevant experience
• Minimum of 2 years healthcare experience is required.
• Minimum of 2 years executive engagement experience is required
• ISM (Institute for Supply Management) CPM (Certified Purchasing Manager), and/or APICS (American Production & Inventory Control Society) PMP (Project Management Professional) and/or CIRM (Certified in Integrated Resource Management) is desired
• Business analysis, strategic thinking, strong communication skills and relationship building with strong influence and change management abilities required.
• Outstanding leadership skills are required; C-Level experience preferred.
• Demonstrated experience in Project and Program management, including project planning.
• Demonstrated experience managing matrix reports and cross-functional teams (including team members from multiple business units and different operational departments)
• Proven ability to provide leadership to teams and establish strong customer relationships
• Excellent management, problem solving, organizational, and communication skills (oral and written) are required.
• Lean process improvement or six sigma experience preferred
• Knowledge of Supply Chain Management required
  
  Licensure, Certifications, and Clearances:
  
  UPMC is an Equal Opportunity Employer/Disability/Veteran