program manager, Data Literacy (Seattle, WA)

Now Brewing – Program Manager, Data Literacy! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This role sits at the heart of our Data & Analytics organization, a team dedicated to transforming how data empowers decision-making across the company. Our mission is to make data accessible, understandable, and actionable for every partner, driving a culture of data-driven decision-making at scale.

As a Program Manager, Data Literacy, you will…

• Design and lead enterprise-wide data literacy programs, enabling partners to confidently use data and analytics in their daily work.
• Develop and deliver training programs and learning curricula focused on data governance, analytics tools, and best practices to improve data fluency across the organization.
• Create communication strategies and change management plans to drive adoption of data-driven practices and foster a culture of curiosity and learning.
• Partner with business and technology teams to embed data literacy into onboarding and role-based learning, ensuring alignment with organizational priorities.
• Measure program success through engagement metrics and feedback loops, continuously improving offerings to meet evolving business needs.
• Advocate for data governance and cataloging practices, helping partners understand the value of metadata, classification, and stewardship.

• Stakeholder engagement & influence, engaging with stakeholders and senior leaders to champion data literacy as a strategic priority.

We’d love to hear from people with:

• 5+ years of experience in program or project management within technology, data, or analytics environments.
• Experience designing and delivering training or enablement programs for technical and business audiences.
• Strong understanding of data governance, metadata management, and analytics platforms (e.g., Databricks, Collibra, Azure).
• Proven ability to lead cross-functional teams and drive cultural change initiatives.
• Excellent communication and facilitation skills, with the ability to simplify complex concepts for diverse audiences.

Preferred Qualifications:

• Bachelor’s degree in Information Systems, Data Science, Business Administration, or related field; Master’s degree preferred.
• Certifications in Project Management (PMP, PgMP) or Agile/Scrum.
• Familiarity with change management frameworks and adult learning principles.
• Leadership and Communication:
• Leads by example with confidence, a positive attitude, patience, honesty, integrity, and a strong sense of commitment.
• Ability to ‘read the room,’ navigate program and project engagements efficiently and effectively.
• Skilled in engaging in difficult conversations that result in positive, actionable outcomes.
• Ability to navigate complex and diverse landscapes effectively.
• Seeks and provides honest, transparent feedback.
• Ability to build and lead high-performing project teams.
• Sets expectations and holds individuals and teams accountable to commitments.
• Drives decision-making that favors compromise and alignment over consensus-building.
• Strong facilitation skills; adapts approach to different engagement types.
• Excellent written and verbal communication skills.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.