Program Manager - EMEA

We are hiring a Program Manager to drive selection and pricing programs that shape a high-performing quick commerce offering. In this role, you will own end-to-end initiatives to optimize assortment relevance, pricing competitiveness, and item-level profitability. You will work cross-functionally to build scalable mechanisms, close performance gaps, and improve unit economics. The role has direct impact on customer experience, margin improvement, and sustainable business growth.

About us

NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.

Key Responsibilities

• Define and optimize core selection strategies across categories to drive relevance, coverage, and topline growth.
• Build scalable onboarding processes for new selection in partnership with cross-functional teams to ensure rapid activation and readiness.
• Analyze and improve item-level profitability by identifying low-margin SKUs and recommending pricing or cost actions.
• Lead pricing programs using competitive benchmarks, elasticity analysis, and contribution metrics to balance customer value and margin.
• Monitor assortment gaps at store and category level and coordinate actions to improve depth and availability.
• Develop mechanisms, tools, and dashboards to automate pricing actions and scale selection curation.
• Track key retail and financial KPIs, identify performance gaps, and drive continuous improvement initiatives.

Requirements

• Bachelor’s degree in business, Economics, Engineering, or a related field.
• 3–5+ years of experience in program management, category management, retail buying, vendor management, or a similar role.
• Demonstrated experience managing selection growth, pricing strategy, or commercial programs.
• Strong analytical skills with the ability to interpret large datasets and drive data-backed decisions.
• Experience working cross-functionally with commercial, marketing, operations, or supply chain teams.
• Proficiency in Excel; working knowledge of SQL or data visualization tools is an advantage.
• Strong written and verbal communication skills in English.
• Ability to manage multiple priorities and deliver results in a fast-paced, ambiguous environment.

Job Type: Full-time