Program Manager, Fleet Operations

Job Title: Program Manager, Fleet Operations
Location: Foster City, CA (Onsite)
Pay: $42.00 – $47.00 per hour
Job Type: Full-Time | Contract
Schedule: Monday – Friday | Standard Business Hours
Start Date: ASAP

Job Overview

A leading autonomous ride-hailing company is seeking a Program Manager, Fleet Operations to oversee the reliable and efficient operation of its autonomous vehicle fleet. This role focuses on delivering cross-functional projects, optimizing maintenance and repair workflows, and improving vehicle uptime across service and R&D fleets.

You will collaborate with engineering, operations, and leadership teams to manage fleet programs, streamline processes, and ensure vehicles are properly configured and ready for service.

Key Responsibilities

• Develop and manage detailed program plans for fleet initiatives, including milestones, service checkpoints, and project roadmaps
• Create and implement risk mitigation strategies for fleet-wide issues
• Oversee fleet management activities such as production planning, vehicle movements, and operational readiness
• Work with internal and external stakeholders to align on program goals and drive actions
• Optimize maintenance and repair workflows to reduce downtime and increase fleet availability
• Support work instruction development, demand planning, parts planning, and tooling needs
• Utilize Engineering Bill of Materials (EBoM) and Service Bill of Materials (SBoM) for accurate configuration management
• Translate engineering requirements into actionable rework tasks
• Lead the resolution of containment tasks and coordinate technician and vehicle scheduling

Requirements

• 3+ years of Program or Project Management experience
• 3+ years of automotive industry experience
• 3+ years of leadership experience
• Proficiency in Jira/Confluence, Microsoft Office, and Google Suite
• Strong organizational and problem-solving abilities
• Excellent communication skills, both written and verbal
• Ability to multitask, manage tight timelines, and remain calm under pressure
• High attention to detail and commitment to safety

Preferred Qualifications

• Experience with fleet configuration, maintenance workflow optimization, or AV operations
• Familiarity with KPI development, process mapping, or continuous improvement initiatives
• Background supporting engineering or technician teams
• Understanding of vehicle lifecycle planning or R&D fleet support

Benefits

• Employer-subsidized healthcare (medical, dental, vision)
• Pre-tax commuter benefits
• Flexible Spending Account (FSA)
• Employer-covered disability and life insurance
• 401(k) retirement plan

Additional Details

• This is a contract position based onsite in Foster City, CA
• Must be authorized to work in the U.S.
• Background check and onboarding required prior to start

Job Type: Contract

Pay: $42.00 - $47.00 per hour

Expected hours: 40 per week

Application Question(s):

• Can you describe a program you managed that involved optimizing fleet operations or maintenance workflows? What metrics did you use to measure success?
• Tell me about a time you created a program plan that involved multiple cross-functional teams, such as engineering, service, and external vendors. How did you ensure alignment and delivery?
• Have you worked with Engineering Bill of Materials (EBoM) and Service Bill of Materials (SBoM) for fleet vehicles or similar assets? What capacity?
• When faced with a fleet-wide issue (e.g., systemic vehicle fault or high downtime), how have you approached creating and executing a mitigation plan?
• This role requires balancing high-level planning with day-to-day fleet management tasks. How do you manage shifting priorities while ensuring vehicle availability and uptime?

Work Location: In person