Program Manager - Hybrid

Are you energized by solving complex problems and driving meaningful change across an organization? Join us as a Program Manager and play a pivotal role in transforming how our business operates. This is your opportunity to lead high-impact initiatives that span operations, sales, IT, finance, and leadership—bringing clarity, structure, and innovation to every corner of the company.

What You Will Do

• Define and manage program scope in partnership with Customer Solutions leadership, including creation of detailed Work Breakdown Structures.
• Develop and maintain program schedules using Gantt charts, analyzing critical paths and intersecting milestones to ensure timely delivery.
• Design and execute testing plans by identifying business requirements and validating new tools or technical solutions.
• Lead change management efforts by analyzing team-level impacts, developing risk response plans, and addressing resistance.
• Estimate and allocate cross-functional resources, define roles and deliverables, and provide performance feedback to functional managers.
• Create and implement stakeholder engagement plans based on expectations and requirements analysis.
• Develop and execute communication strategies for program teams, stakeholders, and business leaders to ensure alignment and transparency.
• Incorporate end-user feedback throughout the project lifecycle to refine scope and communicate updates and decisions effectively.
• Proven ability to influence without direct authority, including experience guiding senior leaders and cross-functional teams toward aligned decisions

What You Will Need

Required Qualifications

• Minimum 8 years of professional experience in program or project management
• Bachelor’s degree

Preferred Qualifications

• Master’s degree or MBA
• PMP, PgMP, or equivalent certification
• Experience with Power BI
• Training or certification in Change Management
• Demonstrated experience testing and launching business processes, including examples of validated workflows, successful implementations, and measurable outcomes