Program Manager - Riverwind IRTS (Coon Rapids, MN)

People Incorporated Mental Health Services is seeking a Program Manager to help lead our team at Riverwind IRTS (Intensive Residential Treatment Services) located in the quiet, residential Thompson Heights neighborhood of Coon Rapids. Nestled within the north metro suburbs of Minneapolis, our community-based programs provide critical mental health support to individuals in need. This program integrates mental health, medical, and substance use care in an inpatient, 24-hour, supervised setting. These services help individuals who are experiencing a mental health crisis or have acute mental health symptoms.

This position is responsible for providing leadership to the program ensuring that services are delivered per organizational and licensing requirements. This role may also provide clinical direction, education, decision-making, oversight, and consultative guidance to staff regarding services, client billing, and documentation requirements

Schedule: Full-Time Monday-Friday, 8:00am-4:00pm, Flexibility with start and end times.

Locations: Riverwind IRTS: 2708 119th Ave NW, Coon Rapids, MN 55433

Hiring Range:

• Unlicensed Program Manager: $72,758 - $80,000, plus $1,000 hiring bonus for external candidates.
• Licensed Program Manager: $83,665 - $89,122, plus $2,000 hiring bonus for external candidates.

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Main Duties:

• Support organization’s Mission, Vision and Values as well as program and organizational policies, procedures and service standards, ensuring staff understand and integrate accordingly.
• Responsible for overseeing a program’s staff, budget, licensing, and compliance requirements.
• Manage program time and work schedules, ensuring proper staffing occurs to meet the needs of the clients.
• Attract, hire, orient and retain high-quality staff providing training, assessing strengths and development needs and providing timely and specific feedback.
• Manage the work of assigned program staff to ensure adherence to quality standards and proper procedures, providing coaching when errors or problems are discovered.
• Provide guidance and evaluation of client development plans and progress toward identified goals.
• Responsible for the review of all documentation of case and progress notes of licensed and unlicensed staff ensuring that they are accurate and timely entered into the Electronic Health Record (EHR).
• Responsible for reviewing and signing billing related inquiries and that it is done in a timely manner.

Required Qualifications: Unlicensed Program Manager

• Bachelor’s degree in behavioral science, human services, or business administration.
• One year of leadership experience.
• Demonstrated proficiency in gathering, analyzing, and using data to establish goals, monitor implementation, and establish program initiatives.

Required Qualifications: Licensed Program Manager

• Master’s Degree in the behavioral sciences or related field (i.e. social work, psychology, marriage and family therapy from an accredited college or university)
• Current clinical license as a mental health professional in the State of Minnesota (LP, LPCC, LICSW, or LMFT) with no restrictions,
• One year of leadership experience.
• Demonstrated proficiency in gathering, analyzing, and using data to establish goals, monitor implementation, and establish program initiatives.

Preferred Qualifications:

• Master’s Degree in the behavioral sciences or related field (i.e. social work, psychology, marriage, and family therapy from an accredited college or university)
• Current clinical license as a mental health professional in the State of Minnesota (LP, LPCC, LICSW, or LMFT) with no restrictions
• Eligibility as a State of Minnesota Board-approved supervisor.
• Three years or 6,000 hours of prior experience in the human services field with a preference toward servicing those with mental health symptoms.
• Two years or 4,000 hours of prior supervisory experience, or completion of People Incorporated’s Link to Leadership Program.
• Three years of prior supervisory experience.

Benefits:

• Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.

People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.