Program Manager RN - Pediatric Cardiology

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Work Shift

Day (United States of America)

Job Summary:

The Program Manager for Pediatric Cardiology partners with the Physician Medical Director, while functioning under the direction of the Director of Practice Operations, AVP of Cardiac Services, and Cardiovascular Medicine Medical Director. This position is responsible for providing leadership and facilitating all activities and services across multiple practices regarding care and services for pediatric cardiology patients, as well as collaborates with the Pediatric Service line leaders and supporting departments. A strong clinical background with a deep understanding of pediatric cardiovascular, valvular, other disease or functional systems of the heart is required. The ability to design and align resources to support program initiatives, program development, developing and maintaining relationships with internal and external referring physicians, and development of a program database are keys to success. Participates heavily in programmatic and practice wide focus supporting quality assurance, performance measures, process improvement plans, and fiscal operations for the pediatric cardiology program.

Core Responsibilities and Essential Functions:

1. Implements and tracks efforts to adopt and comply with best practices, evidence-based protocols for the diagnosis, tracking, treatment, and follow-up of pediatric cardiology anomalies.
a) Working with program medical director(s), establish protocols for:
1. Identification of pediatric cardiology program patients through diagnostic algorithms.
2. Protocols for tracking patients to ensure appropriate follow-up and intervention as required.
b) Maintain referral workqueue for scheduling of referrals to the Pediatric Cardiology Clinics. Serve as a contact point for referring providers regarding pediatric cardiology patients.
c) Ensure proper and complete scheduling of patients diagnostic testing following protocols established with medical directors.
d) Provide patient education regarding diagnostic scheduling and potential procedures.
e) Serve as a patient resource for any clinical issues, questions or concerns.
f) Collaborates with the pediatric service line leaders and supporting departments.
3. Oversees daily operations across the program for cultural and fiscal standardization and optimization. Develops a culture of safety and inclusion with teams and contributing departments.
a) Builds a culture of trust and engagement with providers, direct reports, pediatric partners, supporting departments, and hospital entities.
b) Sets challenging and productive goals for the program and team; using checkpoints and data to track progress.
c) Holds team team accountable while providing leadership and motivation.
4. Ensures patient and referral physician education and collateral materials are current, coordinated, available and effective.
a) Routinely reviews all program materials for current information, effectiveness, and distribution channels.
b) Provide support and education to outpatient nursing staff and other healthcare professionals regarding the
Pediatric Cardiology Program and services offered.
c) Develop and distribute clear and concise education materials to patients and families throughout the process from referral to interventions/outside referrals as necessary.
2. Serves as thought leader and knowledge resource for clinical personnel on the identification, tracking and treatment options for pediatric cardiology patients. Tracks new technology trends, research findings, treatment models, etc., communicates and deploys appropriately so that
WellStars Pediatric Cardiology Program reflects the most current, best practice model for this patient population.
a) Working with Medical directors prepare clinical inservices, CME courses, marketing and collateral materials to create program awareness and understanding.
b) Remain current on new technology trends, treatment modalities and research findings relative to this patient population. In collaboration with medical leadership, incorporate new technologies, treatments and research into clinical practice.
c) Coordinate physician and referral source outreach to develop and maintain relationships inside and outside of the Wellstar system.
d) Assist cardiology staff in ensuring the highest level of compliance with registry or databases.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Bachelor's Degree BSN
Master's Degree Masters/nurse practitioner Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
• BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 5 years in the management of cardiac or pediatric patients with "pediatric cardiology" Preferred and
Minimum 3 years clinical experience in a hospital environment. Required

Required Minimum Skills:

Physician relations
Consensus-building
Providing leadership and gaining support without direct authority
Problem-solving
Clinical expertise and judgment in the management and treatment of structural heart conditions
Self-directed
Results-oriented

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