Programme Support Officer - Displacement Tracking Matrix (DTM) (P)

Job Identification (Reference Number): 16627
Position Title: Programme Support Officer - Displacement Tracking Matrix (DTM) (P)
Duty Station City: Islamabad
Duty Station Country: Pakistan
Grade: P-2
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: One year with possibility of extension
Closing date: 18 September 2025

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

The Displacement Tracking Matrix (DTM) is a system developed by the International Organization for Migration (IOM) to track and monitor displacement and population mobility. It is designed to regularly and systematically capture, process, and disseminate information to provide a better understanding of the movements and evolving needs of displaced populations, whether on-site, en route, or in return areas. DTM has become widely recognized as a leading source of primary data on displacement and mobility across humanitarian and development contexts, supporting timely evidence-based decision-making by governments, UN agencies, and humanitarian partners.

In Pakistan, DTM has evolved into a key component of IOM’s operational architecture. Initially deployed to support emergency response coordination and preparedness efforts—including in response to natural disasters, conflict-related displacement, and cross-border returns—DTM in Pakistan now plays a central role in informing national and sub-national strategies related to internal displacement, cross-border mobility, climate mobility, as well as other, broader human mobility trends. It has been instrumental in supporting the Government of Pakistan, particularly through collaboration with NADRA, NDMA, PDMA, BEOE and the Ministry of States and Frontier Regions (SAFRON), in generating granular, real-time data on population movements and return intentions.

DTM’s methodologies in Pakistan includes (i) Mobility Tracking and Needs Assessments, (ii) Flow Monitoring, and (iii) Specialised Surveys, and are tailored to the country’s complex mobility landscape as a country of origin, transit, and destination. The programme has also developed the capacity to support anticipatory action and preparedness planning, contributing data for early warning systems and pre-crisis risk mapping.

As such, the scope of DTM in Pakistan is expanding beyond traditional displacement tracking to underpin a range of IOM thematic areas, including transition and recovery, migration health, community stabilization, border management, and climate-related mobility. It increasingly serves as a data backbone for integrated programming, research, and policy engagement—leveraging partnerships with national authorities, UN entities, academia, and civil society.

Through its growing portfolio, DTM Pakistan is positioning itself as a foundational information management and coordination tool that can adapt to diverse operational and policy needs. Its expansion reflects IOM’s broader vision to strengthen data-driven approaches to human mobility and ensure that responses are evidence-based, inclusive, and aligned with national priorities.

Under the overall supervision of the Displacement Tracking Matrix (DTM) Programme Manager in IOM Pakistan, the Programme Support Officer - Displacement Tracking Matrix (DTM) will be supporting the implementation of the IOM DTM programme in Pakistan through:

QUALIFICATIONS
Required Qualifications and Experience

Education

• Master’s degree in Information Management, Computer Science, International Relations, Political Science, Social Science, Migration Studies, International Law, Humanitarian Affairs or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in coordination of field teams, preferably for research and data collection;
• Experience with data collection and verification;
• Experience working in the same local context;
• Experience working with local government representatives; and,
• Prior experience working for UN agency or international organization is an advantage.

Skills

• The ability to plan and coordinate activities effectively, especially in data collection and analysis;
• Practical experience of how-to multi-task prioritize and work independently;
• Basic data cleaning and verification skills;
• Strong written and verbal communication skills for interaction with various stakeholders and documentation;
• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds; and,
• Proven ability to produce quality work accurately and concisely according to set deadlines.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage : Demonstrates willingness to take a stand on issues of importance.
• Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
• Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision : Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility : Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies .