Project Administrator

Role Responsibilities

- Raising quotations accurately and in a timely manner.

- Collaborate with various departments to gather necessary information for the estimation process, including product specifications, pricing, and lead times.

- Manage and maintain client databases.

- Communicate with customers via email and phone to provide product information, answer queries and resolve issues.

- Generating reports.

- Follow up with customers to ensure customer satisfaction and communicate internally important feedback.

- Supporting the sales team with general operations to help reach the team's objectives.

- Maintain an up-to-date understanding of our product line.

Requirements & Skills

- Excellent verbal and written communication skills.

- Ability to multitask and prioritise effectively.

- Detail-oriented with high accuracy in data entry

- Being proactive and flexible.

- Good interpersonal skills and professional manner.

- Ability to work well alone and as part of a team.

- A can-do attitude.

- Organised, focused and meticulous approach to work with strong attention to detail.

- Experience using Microsoft Office and Microsoft Dynamics is advantageous.