Project and Operations Coordinator

BrightKey is seeking a motivated and versatile individual to join our team as a Project and Operations Coordinator. This is a mixed role combining project management, client coordination, reporting, and hands-on operational support. The ideal candidate is organized, adaptable, and ready to take ownership of both administrative and physical tasks to ensure projects and daily operations run smoothly.

This position will work closely with leadership and management both internal to the company and with clients. This offers a great opportunity for growth and career advancement!
Ideal Skills & Experience (not required but a mix of the below would be ideal):

• Mail screening, processing, handling
• Client Services, sales, or other customer facing professional experience
• Military experience
• Security Clearance, Secret
• Business and personnel management
• Project Management

Key Information:

• Benefits including Medical, Dental, Vision, 401k, and Paid Time Off
• Location: Annapolis Junction, MD (onsite with local travel)
• Salary: $55,000 - $65,000 annually
• Shift: Monday – Friday; 8:00am – 4:30pm

Key Responsibilities:

• Coordinate and manage multiple projects to ensure timely completion and client satisfaction.
• Serve as a point of contact for clients, providing updates, gathering requirements, and maintaining strong relationships.
• Develop and maintain written procedures, reports, and documentation to support operational efficiency.
• Work closely with employees to ensure teams are aligned and performing effectively.
• Assist in daily mailroom operations including mail screening, sorting, and distribution.
• Perform local deliveries and provide hands-on support as needed to meet client and operational needs.
• Identify process improvements and contribute to overall workflow optimization.
• Assisting the director in the management and operations of employees at various client sites

Qualifications:

• Bachelors Degree or equivalent experience.
• Strong organizational and communication skills, both written and verbal.
• Demonstrated ability to manage multiple priorities and deadlines.
• Comfortable performing both administrative and physical tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Valid driver’s license with a clean driving record.
• Preferred:
  • Prior military experience (Army, Navy, Marines, Air Force, Coast Guard) or experience with Federal Government operations.
  • A current Secret Clearance or the ability to obtain one is preferred.
  • Prior experience in mailroom operations, mail screening
  • CBRNE or X-Ray experience is preferred
  • TSA screening experience

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.



Project Manager
Project Coordinator
Mailroom Operations
Mail Services
Client Management
POC-111925

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