Project Assistant/Scheduler - Dispatcher

Wheat Ridge, Colorado Regular, Full Time
Job ID
36360BR
United States

Job Description

About Terracon
Terracon Consultants, Inc. is a 100% employee‑owned engineering consulting company. Our Materials Department provides testing and inspection services for soils, concrete, asphalt, masonry, reinforcing steel, and other construction components.
Our Geotechnical Department conducts soil explorations and borings to develop recommendations for proposed construction projects.

Your Role at Terracon
This is a split position supporting both the Materials Department and the Geotechnical Department, combining dispatching/scheduling responsibilities with project administration and coordination.

Materials Department – Scheduler/Dispatcher Responsibilities
You will assist the primary dispatcher with scheduling and dispatching services for 25+ field technicians, ensuring projects are staffed efficiently based on technician skill sets, certifications, urgency, and project requirements.

Key responsibilities include:
Answer and manage incoming calls, dispatching technicians to precise locations based on qualifications and project needs
Prioritize projects and manage logistics (equipment, staffing, internal coordination), using sound judgment and negotiation skills to resolve conflicts
Maintain clear, professional communication with technicians, managers, laboratory staff, clients, and contractors
Coordinate daily schedules with the project management team to ensure appropriate coverage
Dispatch in an incident‑ and injury‑free manner in accordance with Terracon guidelines, prioritizing employee well‑being
Use internal scheduling tools and software to balance workloads and optimize resource allocation
Support office operations and assist with administrative tasks as needed
Collaborate with other Front Range offices to support scheduling needs
Ensure adherence to safety protocols and promptly report any concerns
Maintain quality standards across all assigned projects
Resolve resource conflicts through effective communication and negotiation

Geotechnical Department – Project Assistant Responsibilities
As a Project Assistant, you will support project teams by handling essential administrative and coordination tasks that enhance project delivery from proposal through closeout.

Key responsibilities include:
Assist with project and proposal setup, ensuring accurate and timely data entry in internal project management, tracking, and reporting systems
Collaborate with project managers, technical staff, and finance specialists to track deliverables and project milestones
Manage and maintain key project documentation, including contracts, reports and distribution lists, and change requests
Support quality and compliance efforts by maintaining data accuracy and appropriate access to sensitive information
Contribute to client service by facilitating communication and follow‑up activities, enabling project managers to focus on technical execution and client relationships

What We’re Looking For

Strong attention to detail, organization, and follow‑through
Excellent responsiveness, communication, and collaboration skills
Ability to independently prioritize and complete multiple tasks in a fast‑paced environment
Proactive mindset with willingness to learn new systems and processes
Experience in project coordination, administrative support, or systems‑based data entry (preferred)
Familiarity with—or willingness to learn—Terracon‑specific platforms and systems
Strong customer service and problem‑solving skills
Strong computer proficiency and multitasking ability
Commitment to safety and quality standards, including participation in pre‑task planning and safety briefings

Requirements

High school diploma and a minimum of 2 years of related experience
Associate or bachelor’s degree in a related field (preferred)
Proficiency in Microsoft Office applications
Ability to use technology, including mobile apps, email, and scheduling software
Strong time management, negotiation, and interpersonal skills
Multi‑lingual capabilities preferred in some markets
Valid driver’s license with acceptable violation history

Compensation & Total Rewards
Terracon’s Total Rewards Program is designed to create an engaging workplace, recognize individual success, and provide opportunities for growth. Total Rewards include:

Competitive compensation
Comprehensive benefits, including employee ownership
Recognition programs
Training and professional development
Terracon anticipates paying $24.50 to $27.00 per hour for this position. Compensation is based on factors such as scope and responsibilities, candidate experience, education and training, work location, key skills, and market conditions.

About Terracon

Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

EEO Statement

Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.