Project Consultant- Implementation

About Us

About Us Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organisation. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.

Take the next step in your career journey and discover our exciting opportunities.

The Role

The Project Consultant- Implementation is responsible for leading a team of specialists and overseeing the successful delivery of complex and large-scale implementation projects. This role ensures that all client and internal deployments are executed efficiently, on time, and in alignment with strategic business goals. The Manager provides leadership, direction, and oversight across multiple concurrent projects, while also serving as a key escalation point for clients and internal stakeholders. This role plays a pivotal part in shaping implementation strategy, driving operational excellence, and fostering a high-performance team culture.

This role is hybrid if based in Cleveland, OH, working 1 day onsite from AMS office OR Remote if based in Texas, Georgia, Florida, Ohio.

Key Accountabilities

Strategic Project Oversight

• Oversee the planning and execution of multiple concurrent implementation projects.
• Ensure alignment with client objectives, contractual obligations, and internal standards.
• Serve as the primary escalation point for project risks, issues, and client concerns.

Client and Stakeholder Management

• Build and maintain strong relationships with senior client stakeholders and internal business leaders.
• Provide strategic guidance and thought leadership during solution design and deployment.
• Represent the implementation function in governance forums and client steering committees.

Operational Excellence and Governance

• Ensure adherence to implementation methodologies, quality standards, and compliance requirements.
• Monitor project performance metrics and drive corrective actions as needed.
• Lead post-implementation reviews and contribute to knowledge sharing and process improvement.

Skills & Experience

Critical Knowledge, Skills and Experience

• 5+ years of experience with Managed Service Provider (MSP) programs including deployment of vendor management systems (VMS) and contingent CRM solutions.
• Working knowledge of the full project lifecycle from experience gained working within Talent Acquisition or Implementation Services
• Expert working knowledge of contingent processes, policies, and operations.
• Proven ability of managing stakeholder/client relationships and expectations
• Able to work to tight deadlines, supporting multiple deliverables/activities at any point in time
• Demonstrated capability in obtaining and interpreting complex data
• Experience of preparing and delivering client presentations
• Ability to obtain agreement on key decisions with sign off from stakeholders on process design
• Ability to produce clear and concise documentation

Highly Desirable Knowledge, Skills and Experience

• Experience in project delivery methodology and toolkits
• Experience of using Microsoft SharePoint, Visio, Teams, SPARK, Excel, Outlook, PPT and Word
• Experience working in a project environment
• Knowledge of future trends in our industry, such as, service offerings, robotics, artificial intelligence, and recruitment marketing
• Proven experience in change management / continuous improvement

Other

What you’ll get in return:

Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organisations that want to transform their operations and win the war for talent.

What we offer:

AMS offers you career opportunities in every direction you want to explore. We want to help you achieve whatever it is you aspire to – and we’ll give you the flexibility to allow you to give just as much attention to what’s important to you outside of work.

• Full training and support Stretching, challenging work

• A vibrant, diverse, and collaborative culture

• Flexible working – home/hybrid/in-office working available

• A competitive reward and benefits package

• The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies

• Employee Resource Groups, including LGBTQ+ Allies, Hispanic, Veterans, Black Employee Network, Women's groups, and more

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Please let us know of any reasonable adjustments or accommodations you require during the recruitment process by emailing our team at talentacquisition.generalenquiries@weareams.com