Project Coordination Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Project Coordination Manager
Job Title: Manager V
Agency: Health & Human Services Comm
Department: MIRP Coordination Team
Posting Number: 16937
Closing Date: 07/17/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $6,377.50 - $7,653.12
Pay Frequency: Monthly
Salary Group: TEXAS-B-26
Shift: Day
Additional Shift:
Telework:
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

The Project Coordination Manager provides strategic and operational leadership for a team delivering highly advanced consultative services, technical assistance, and portfolio-level project coordination in support of HHS IT projects and programs. The position administers daily operations for the Project Coordination function; establishes goals and objectives; and develops, implements, and continuously improves policies, processes, and procedures that strengthen governance, oversight readiness, and the efficient delivery of IT services. The Project Coordination Manager directs and supervises the development, quality assurance, and executive-ready packaging of required internal and external oversight deliverables—including project approval and state/federal financial participation documentation—and ensures timely coordination and resolution of questions and issues raised during review cycles.

This position leads and oversees consistent portfolio health and performance reporting, including clear executive-level narratives and the continuous improvement of data quality, reporting standards, and portfolio analytics used for decision-making. The Project Coordination Manager manages the division’s relationship, communications, and compliance coordination with the State’s Quality Assurance Team (QAT) in alignment with the DIR project delivery framework, including required monitoring and quarterly reporting and the coordination of external oversight communications. The role performs complex business analysis and applies in-depth knowledge of technology and state legislative requirements to support established goals, while also managing staff through assigning and balancing resources, coaching and development, performance documentation, and process improvement implementation; and ensuring the team delivers effective training, job aids, and tool-enabled solutions that improve stakeholder understanding and strengthen governance.

Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency policy and performs other duties as assigned.

People Leadership, Workforce Management, and Unit Operations (25%)
Manages daily operations of the Project Coordination function within the IT Project Performance & Reporting team by setting goals and expectations; assigning and balancing work across staff (including Senior Project Coordinators); coaching and developing employees; monitoring quality and timeliness of work products; documenting performance; addressing performance issues; and leading hiring, onboarding, and knowledge transfer to ensure appropriate coverage and continuity for oversight cycles and portfolio demands.

Governance, Quality Assurance, and Deliverable Oversight (25%)
Directs and supervises the end-to-end development, review, and quality assurance of required internal and external oversight deliverables (including project approval and state/federal financial participation documentation) by establishing standards, templates, and review checkpoints; ensuring completeness, clarity, and defensibility; coordinating internal approvals and routing; and ensuring organized records that support audit readiness, traceability, and repeatable execution across the portfolio.

Relationship Management, Compliance Coordination, and External Communications (20%)
Manages the division’s relationship with the State’s Quality Assurance Team (QAT) by coordinating required monitoring and quarterly reporting activities aligned to the DIR project delivery framework; leading timely, accurate, and complete responses to questions and issues raised during review cycles; facilitating resolution across internal stakeholders; and ensuring external oversight communications are coordinated, consistent, and appropriately escalated to protect the agency and maintain compliance.

Portfolio Health Reporting, Performance Controls, and Data Quality Improvement (20%)
Leads consistent portfolio health and performance reporting by setting reporting standards and narratives for executive audiences; overseeing portfolio analytics and data quality practices; monitoring trends and risk/issue signals; ensuring timely status reporting and action planning; and driving escalation and follow-through through appropriate governance channels to strengthen predictability, transparency, and decision-making across HHS IT projects and programs.

Strategic Planning, Policy/Process Improvement, and Training Enablement (10%)
Develops, implements, and continuously improves policies, processes, and procedures that strengthen governance and oversight readiness; leads training, job aids, and stakeholder communications that improve understanding of oversight requirements and quality standards; performs complex business analysis to recommend process/tool-enabled improvements; and represents leadership (including performing delegated leadership tasks and representing the director in meetings as needed).

Knowledge, Skills and Abilities (KSAs):

• Knowledge of project/portfolio management practices for large, complex IT initiatives.
• Knowledge of project governance, quality assurance controls, and documentation standards.
• Knowledge of state/federal laws, rules, policies, and procedures impacting public-sector IT oversight.
• Knowledge of the DIR project delivery framework, legislative procedures, and oversight statutes.
• Knowledge of performance reporting concepts and executive-level communication for decision support.
• Knowledge of IT trends and common PMO and portfolio reporting/workflow tools.
• Skill in managing staff using clear expectations, coaching, and performance feedback.
• Skill in directing the preparation, review, and finalization of executive-ready oversight deliverables.
• Skill in communicating with stakeholders through concise writing, briefings, and presentations.
• Skill in developing and delivering training guidance on reporting processes and quality standards.
• Skill in analyzing information to identify trends, risks, and actionable recommendations.
• Skill in managing multiple priorities/deadlines while maintaining accuracy, consistency, and timeliness.
• Ability to lead operations and standardize workflows to improve consistency and oversight readiness.
• Ability to interpret and apply agency, state, and federal requirements to ensure compliance.
• Ability to identify, evaluate, and resolve complex issues and drive solutions through implementation.
• Ability to coordinate across teams/partners to deliver timely, complete, and defensible responses.
• Ability to exercise sound judgment and make effective decisions under minimal supervision.
• Ability to communicate complex information clearly to technical, operational, and executive audiences.

Registrations, Licensure Requirements or Certifications:

Project Management Professional (PMP) certification is preferred.

Initial Screening Criteria:

• Graduation from an accredited four-year college or university with major coursework in business administration, information technology, healthcare administration, public administration, communications, or a related field is required.
• 4 years of experience performing project management related duties for large, complex technology organization is required.
• 4 years of experience developing, reviewing, and presenting project-related deliverables, reports, analyses, or executive-level communications is required.
• Experience managing the performance of a team and leading people is preferred.
• Experience with IT project management in a state agency, public-sector, healthcare, or large enterprise IT environment is preferred.
• Experience with the State of Texas Quality Assurance Team (QAT) project reporting requirements and the DIR Project Delivery Framework is preferred.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.