Project Coordinator

Key Responsibilities:

Office Management Responsibilities:

• Responsible for all office management activities for Sprint Egypt.

• Accountable of the Business Continuity Plan (BCP) of SSC Cairo to guarantee proper delivery service during critical periods/situations that may limit resources and have an impact on the operations.

• Supports in ensuring adherence of office location to SHE standards.

• Coordinate and follow up on Contracts for all SSC related providers (Real estate, facility, maintenance etc.).

Project Management Responsibilities:

• Follow up on ongoing project plans to ensure stability whilst shifting processes.

• Run regular KPI reports.

• Supports Project manager in any audit preparation (Internal or external).

• Supports Project manager in Cross Process Quality Topics.

• Supports in collection, documentation, completion and promotion of process improvement projects and initiatives.

• Leads cross process quality topics.

• Supports in building Capacity management tools and FTE controls to guarantee the service delivery.

+ Supports HR in all events related to employee engagement including monthly events.

Qualifications:

• Education: Bachelor of business administration or relevant Field Experience / Skills:

•Strong working knowledge of MS Office and project management tools.

•2+ years of experience (Preferably in Project Management)

•Fluent English

•Excellent time management and organizational skills.

•Excellent problem-solving, analytical, and negotiation skills.