Project Coordinator

To complete the application, fill out this 90-second form:
https://careers.hirebus.com/jobs/6ffe12e8-80ff-4103-b4da-1af91f7dd680

The Production Coordinator plays a critical support role within the production department by assisting Production Managers with scheduling, customer communication, documentation, and daily operational coordination. This position is ideal for a highly proactive, detail-oriented professional with strong customer service skills and a high level of comfort using technology. The Production Coordinator helps ensure projects move smoothly, customers stay informed, and internal teams remain aligned.

Key Responsibilities

Customer Service & Communication:

• Serve as a primary support contact for customers throughout the production process.

• Provide timely updates to customers regarding schedules, next steps, and general project status.

• Respond professionally to customer inquiries via phone, email, and text.

• Escalate issues or concerns to Production Managers as needed.

Production Support:

• Support Production Managers with scheduling, coordination, and daily job tracking.

• Assist with organizing job files, work orders, and project documentation.

• Help coordinate internal teams, subcontractors, and vendors as directed.

• Track job progress and ensure required information is updated accurately.

Administrative & Technical Support:

• Maintain accurate records in production and CRM systems.

• Enter notes, schedules, and status updates into project management software.

• Assist with reporting, follow-ups, and task management.

• Use technology tools efficiently to keep workflows organized and on schedule.

Proactivity & Problem Solving:

• Anticipate potential delays or issues and communicate proactively.

• Follow up on open items without being prompted.

• Support continuous improvement of production processes and customer experience.

Qualifications:

• Strong customer service or client-facing experience.

• High level of organization and attention to detail.

• Tech-savvy with the ability to learn new software quickly.

• Excellent written and verbal communication skills.

• Proactive, dependable, and comfortable managing multiple priorities.

• Experience supporting operations, production, or project teams preferred.

To complete the application, fill out this 90-second form:
https://careers.hirebus.com/jobs/6ffe12e8-80ff-4103-b4da-1af91f7dd680

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Work Location: In person