Workplace Resource, creating experiences by design, is seeking an experienced Project Coordinator to join their team!

WHAT WE DO

Workplace Resource is a trusted partner for innovative interior design solutions. We offer a curated selection of exclusive and high-quality brands, backed by industry expertise and insights. Our commitment is simple: doing the right thing, the right way - always. From planning to installation, we deliver exceptional, sustainable outcomes and continuously improve processes to create positive experiences for our clients.

THE OPPORTUNITY

The purpose of the Project Coordinator is to perform the quoting, ordering, processing, and submit to accounting for invoicing of office furniture product or related items ensuring customer satisfaction both internally and externally.

WHAT YOU WILL BE DOING

• Processing quotes by setting up customer information and importing SIF file
• Ensuring accuracy of a sales order by reviewing, verifying, and processing vendor acknowledgements, specifically verifying cost and delivery date
• Preparing sales orders by reviewing information, and obtaining the necessary approvals
• Processing sales orders by verifying selling price and placing the purchase order into various software applications
• Creating job order packets or other related sales order information and delivering to Project Management (including purchase order, status reports, project checklist, labor quote, and drawings if applicable) in a timely manner
• Keeping internal and external customers informed of order status by preparing reports and communicating results on a regular basis
• Ensuring signoff from the customer that the job was completed by reviewing the job packet sent back from Distribution, communicating to Sales any outstanding issues
• Preparing the completed sales order for invoicing by closing out the job order, ship confirming, capturing all products and services and delivering the files to accounting
• Continuously update invoice forecasts electronically by comparing lead time, acknowledgements, and installation schedules in a timely manner
• Handling internal and external customer questions or issues by researching and taking appropriate action in a timely manner
• Contributing to a team effort by accomplishing related results or projects as needed, including phone backup for receptionist
• Providing support for intermarket accounts via ServiceNet application and through other correspondence
• Communicating information to work team, servicing dealer, and originating dealer relating to intermarket account

WHAT YOU WILL BRING TO OUR ORGANIZATION

• High school diploma
• Minimum of 1-2 years working in similar position, preferaably within the office furniture industry or equivalent combination of education and experience
• Achieving and maintaining technical and professional proficiency related to current job position and areas of expertise, specifically order processing, clerical and data entry, working knowledge with Microsoft Office Suite and various accounting and design software
• Possessing an understanding overall of the office furniture industry and the company’s products and services
• Demonstrating detail orientation and the ability to coordinate multiple responsibilities, understanding the importance of doing quality work, adhering to the standards to prevent errors, and working effectively with high volume workload.
• Achieving results by driving issues to closure and getting the job done on time.

The Preferred Candidate has:

• Demonstrating dependability by fulfilling commitments consistently and reliably
• Demonstrating flexibility and adaptability by being able to change course swiftly and purposefully when the needs of the business change, working irregular hours and extended shifts
• Communicating effectively by interacting in a clear and compelling way that builds understanding and commitment with a wide range of people, both within and outside the company.
• Ability to build customer loyalty by discovering what is important to the customer (internal and external) and responding to it.
• Demonstrating teamwork and collaboration by building and sustaining productive working relationships across a diverse spectrum of people.
• Demonstrating integrity and trust by acting ethically and gaining the trust and respect of others
• Demonstrating initiative by recognizing opportunities or problems and takes action.
• Ability to learn from experiences of self and others to solve problems and identify new solutions, shares knowledge generously.

WHAT OUR ORGANIZATION IS PROVIDING

• Expected hourly pay rate of $26.00 - $30.00 based on experience.
• Medical, Dental and Vision Insurance
• Paid Time Off
• Paid Holidays
• Employer paid Life, AD&D, and LTD Insurance
• 401(k) Retirement Plan
• HSA Annual company contribution

Workplace Resource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, Veteran status, or other legally protected characteristics. In addition to federal law requirements, Workplace Resource complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Workplace Resource will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Workplace Resource expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, marital status, disability or veteran status. Improper interference with the ability of Workplace Resource employees to perform their job duties may result in discipline up to and including discharge.