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Project Coordinator

idX is one of the largest environment manufacturers and solutions providers in our industry.

Our unique, turnkey approach to managing custom, complex, multi-location rollouts coupled with our logistics capability and financial strength backed by our parent company UFP Industries separates idX from all others around the globe.

Job Summary

We’re seeking a detail‑oriented Project Coordinator who enjoys taking ownership and seeing projects through from start to finish. In this role, you’ll coordinate and organize activities across the entire project lifecycle, work directly with customers, and help deliver cost‑effective solutions. You’ll be trusted to manage assigned projects from initial request to completion, making a meaningful impact on both customer satisfaction and project success.

Principle Duties and Responsibilities

Coordinate and organize activities surrounding the project cycle
Monitor each project from order entry to completion
Ensure that identified issues are reacted to in a timely manner
Partner with all functions, especially production, to organize and support critical aspects to meet customer delivery dates
Support the Project Management team through, Capturing/Interpreting/Inputting/Maintaining Sales Orders; Input/Participation at production meetings; Maintaining/Updating all project information through ERP system; Ship Schedules; Project/Product expediting; Monitoring/Maintaining critical project/program timelines; and Coordinating shipments and deliveries
Management of: order entry data, manufacturing and shipping documentation
Develop competencies and technical skills focusing on design, detail, quality and engineering of our products
Maintain and manage individual project schedules through assistance in coordinating manufacturing, shipping, and installation
Provide shipping instructions as required, including customer shipping specifications
Provide customer service, sales support and backup to Project Management
Complete individual store quantity take offs (multi store roll out programs)
Maintain and update running inventory reports for team and customer and distribute as required
Develop cost proposals for final review by project team
Upload and organize various field reports and other information on internal or external web-based sites
Assist in managing finished goods inventory related to assigned customer(s)

Qualifications

2+ years working in an administrative/project coordination capacity, preferrably in the consumer environments industry
Must have a proven ability to create and maintain spreadsheets utilizing MS Office Programs such as Work and Excel
An understanding of ERP fundamentals is preferred
Experience in wood and/or metal manufacturing in an asset
Architectural/Interior Design technical knowledge expertise is preferred
Must be able to work independently while multi-tasking
Ability to express oneself professionally utilizing both verbal and written communications
Organizational skills and a team player mentality is critical