Location: DHA Phase 8, Lahore
Shift: 05 PM – 02 AM (aligns with US Eastern Time)
Type: Full-Time | Mode: Onsite | Immediate Joiners Preferred
Must Already Have Experience in an Immigration Law Firm
Are you a proactive, highly organized professional who thrives in fast-paced operations? Join a scaling US-based immigration law firm as the operational backbone, coordinating Production, Client Intake, HR, Finance, IT, and Executive Leadership with urgency and precision.
Key Responsibilities
Production & Operations
- Run daily workflows and admin for the Production Team
- Build + update SOPs that actually get followed
- Manage hearing trackers, case calendars, attorney scheduling & file handoffs
- Watch case submissions, mailing lists, pipelines + flag RFEs/notices
- Own SharePoint/Docketwise file systems + run daily team huddles
Executive & CEO Support
- Guard and manage CEO calendar, inbox + high-level scheduling
- Build weekly KPI dashboards + performance reports
- Drive cross-team meetings, check-ins + CEO strategic projects
- Track compliance (licenses, renewals, vendors)
- Coordinate contract attorneys + produce monthly efficiency reports
Finance & Payments
- Track attorney case reviews for comp calculations
- Manage payment trackers, client installments + balance follow-ups
- Liaise with bookkeeping for payroll/vendors
Client Intake Bridge
- Connect Intake (PNC) → Production; setup new matters flawlessly
- Monitor New Work Planner + client comms channels
- Track satisfaction surveys + internal quality checks
Tech & Systems
- Oversee CRM/case management tools
- Coordinate IT fixes + enforce data security
Must-Have Requirements
- Bachelor’s in business/management or similar
- 1-3 years in Project Coordination, Ops Management or Executive Support
- Experience with US-based companies or law firms strongly preferred
- Rock-solid organization, project management + attention to detail
- Excellent English (written + spoken – client-facing level)
Nice-to-Haves
- CRM/case software exp (Docketwise a big plus)
- Immigration/legal ops background
The Ideal You
Proactive | Decisive | Process-obsessed | Confident communicator | Strong follow-through | Calm under pressure | 100% accountable
What You Get
- Competitive market salary based on experience
- High-performance, supportive team culture
- Stable full-time role with international work
Background check & references required.
Experience:
- US immigration firm: 1 year (Preferred)
Pay: Rs120,000.00 - Rs150,000.00 per month
Work Location: In person