Job Requirements

The Information Services & Technology (IS&T) is one of the integral organizations within the University of Maryland Medical System (UMMS). We provide support to more than 29,000 employees and hospitals throughout the state of Maryland and Washington, D.C. We have an average annual IT spend of $190M to design and transform business processes to improve patient safety, quality of care, and operational effectiveness.

As an intern, you will gain hands-on experience working on projects that directly impact our mission of providing excellence in healthcare. Your team will rely on your skills and insights to help drive the future of healthcare. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. We offer internships in all career areas. Internships are open to current college students and recent graduates.

Our internships are designed not only to provide an opportunity to learn and grow while doing great work, but to experience our diverse cultural community and collaborative team of innovators committed to caring for our patients, advancing medicine, and transforming lives.

We are proud to offer paid internships that include in-office, hybrid, and remote work opportunities.

Join UMMS today and help us innovate and shape the healthcare industry.

Principal Responsibilities and Tasks

Internship opportunities vary depending on education level and/or location. We offer internship roles in areas including but not limited to:

1. IT Security – Provide basic support for IT Security operations, engineering and compliance functions such as event monitoring, service request fulfillment, system administration, metrics reporting, documentation writing

2. End User Computing – Provide basic support with installation or relocation of computer equipment and serve as a first level problem analysis. Resolve service requests and perform technical downloads and PC configurations with direct guidance

3. Clinical Applications/Informatics – Project support for healthcare application, implementation, and optimization that require knowledge of how to conduct workflow analysis, requirements gathering and documentation

4. Telecommunications & Network Services – Provide basic support for telecommunications and network projects, operations, implementation, monitoring and documentation writing

5. Project Management – Assist Project Managers in the day to day management and coordination of tasks related to project work

6. Service Desk – Provide basic end user support with first level problem analysis. Resolve service requests and incidents, including system disruptions and access control under direct guidance

7. Business Applications – Project support for software implementations that require knowledge of requirements gathering, basic programming and report writing

8. IT Business Office – Assist in analytics related to IT project budgeting, ROI assessment, and vendor contract management

Work Experience

III. Education and Experience

1. Currently enrolled at a college or university in a graduate, undergraduate, continuing education, or bootcamp program or a recent graduate of such a program within the last 12 months.

a. Major in a field related to the Information Services & Technology (IS&T) internship

b. Course work, labs, or projects completed in the major

IV. Knowledge, Skills and Abilities

1. Basic knowledge and understanding of your chosen career area.

2. Effective communication skills.

3. The ability to read and follow instructions accurately, timely and effectively.

4. Excellent customer service skills.

5. The ability to work as part of a team and with people at all levels in the organization

6. Basic analysis and problem solving skills.

Benefits

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $17.00
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide

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