Project Manager

Job Description — Project Manager (Multi-Project, Client-Facing)

Role: Project Manager

Location: Airoli, Navi Mumbai

Shift: UK hours

Employment Type: Full-time

About the role:

Own delivery across multiple client projects, coordinating internal teams and client POCs. Drive plans, risks, metrics, and exec-ready updates; run Agile ceremonies; and ensure outcomes land on time with quality.

Key Responsibilities

• Plan and manage multi-project delivery (scope/schedule/cost/quality) using Agile methods.
• Build and maintain integrated project plans (Microsoft Project) and work item tracking (Jira).
• Lead ceremonies: sprint planning/reviews, stand-ups, retros; manage RAID & change control.
• Partner with client POCs and internal leads to unblock decisions and dependencies.
• Publish weekly metrics (burn-up/burn-down, velocity, SLA/SLO, risk RAG, financials) and executive presentations.
• Coordinate SIT/UAT, readiness checklists, and go-live runbooks; manage cutovers/hypercare.
• Enforce governance: scope, quality gates, compliance, and communication cadence.

Qualifications & Experience

• 8–12 years in project/program management; 3+ years managing multiple concurrent projects.
• Proven client-facing experience with senior stakeholders; strong negotiation and escalation skills.
• Hands-on with Microsoft Project and Jira (reports/dashboards a must).
• Delivered projects using Agile (Scrum/Kanban); familiarity with hybrid models.
• Strong presentation skills; can create progress update decks and dashboards for execs.
• Solid understanding of SDLC, environments (SIT/UAT/Prod), and release management.

Nice to Have

• Certification: PMP, CSM/PSM, SAFe.
• Exposure to data platforms, APIs, or integration projects.
• Experience with Confluence, Power BI/QlikSense for reporting.
• .Net development background

Success Metrics (first 90–180 days)

• On-time delivery to committed milestones; variance ≤ 10%.
• Predictable sprints (velocity stability ±15%), visible RAID logs, zero “surprise” escalations.
• Clear, consistent stakeholder reporting (weekly/biweekly), green audit on governance.