Project Manager – Digital & IT (Healthcare)Full Time

Role Purpose The Project Manager is responsible for planning, executing, and delivering digital and IT projects within a healthcare environment. The role ensures that projects are completed on time, within scope and budget, while meeting quality standards and supporting clinical and operational objectives.



Key Responsibilities:

Project Planning & Execution

• Define project scope, objectives, and deliverables aligned with business goals and operational requirements.
• Develop detailed project plans, timelines, resource allocation, and implementation schedules.
• Manage day-to-day project activities to ensure successful and timely delivery.
• Monitor project progress against milestones and adjust plans when required to maintain project objectives.

Stakeholder Management & Communication

• Coordinate with internal stakeholders including clinical teams, administration, finance, and IT departments.
• Act as the primary point of contact for all project-related communications.
• Provide regular project status updates, reports, and presentations to management and stakeholders.
• Ensure effective communication and alignment between all involved parties.

Project Coordination

• Lead and coordinate cross-functional teams to ensure collaboration and alignment across project activities.
• Identify project dependencies and ensure proper sequencing and execution of tasks.
• Facilitate project meetings, workshops, discussions, and review sessions.
• Support effective coordination between operational and technical teams throughout the project lifecycle.

Healthcare Systems Implementation

• Support the implementation, enhancement, and optimization of healthcare systems, including:
  • Electronic Medical Records (EMR)
  • Hospital Information Systems (HIS)
  • Enterprise systems such as ERP, scheduling, and billing platforms
• Ensure implemented solutions align with clinical workflows, operational requirements, and business needs.
• Collaborate with technical and operational teams to support successful system integration and deployment.

Risk & Issue Management

• Identify potential project risks and develop appropriate mitigation strategies.
• Monitor, track, and manage project issues to ensure timely resolution.
• Escalate critical risks, delays, or operational concerns when necessary.
• Ensure proactive problem-solving throughout the project lifecycle.

Change Management & User Adoption

• Support change management initiatives to ensure smooth project implementation and transition.
• Coordinate user training sessions, awareness programs, and readiness activities.
• Facilitate end-user adoption and ensure effective utilization of implemented systems and processes.
• Address user concerns and support operational adaptation during implementation phases.

Quality Assurance & Compliance

• Ensure project deliverables meet defined quality standards, business requirements, and project objectives.
• Support compliance with healthcare regulations, data privacy policies, and information security standards.
• Maintain accurate project documentation, records, and implementation reports.
• Ensure adherence to organizational policies, procedures, and governance standards.

Qualifications

Education

• Bachelor’s degree in Information Technology (IT), Healthcare Management, Business Administration, or a related field.

Experience

• Minimum of 5–8 years of experience in project management.
• At least 2–4 years of experience within the healthcare sector, preferably in hospitals or healthcare IT environments.
• Proven experience in IT projects and digital transformation initiatives.
• Experience in managing healthcare systems implementation projects is preferred.

Preferred Certifications

• PMP (Project Management Professional)
• PRINCE2 Certification

Key Skills & Competencies

• Strong project management, planning, and organizational skills.
• Effective communication and stakeholder management abilities.
• Good understanding of healthcare operations, systems, and clinical workflows.
• Strong analytical, problem-solving, and risk management capabilities.
• Ability to manage multiple projects, tasks, and priorities simultaneously.
• Strong coordination and cross-functional collaboration skills.
• Ability to work under pressure and meet project deadlines.

Work Environment

• Dynamic healthcare environment requiring cross-functional collaboration.
• Regular interaction with clinical, administrative, operational, and technical teams.
• Coordination across multiple facilities, departments, and stakeholders when required.
• Participation in meetings, workshops, and implementation activities related to healthcare systems and operational projects.