ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.
Project Management
– 40%
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Lead and manage end-to-end projects related to Order to Cash and Accounts Payable processes, including process automation, system upgrades, and operational improvements.
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Oversee all project phases, from planning and execution to closure, ensuring thorough requirements gathering, extensive testing, quality assurance, and successful solution implementation.
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Develop and maintain detailed project plans, including scope, timelines, deliverables, resources, and budget, while ensuring comprehensive project documentation such as status reports and post-project reviews are kept up to date.
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Create track and maintain key performance indicators (KPIs) to measure project success, ensure alignment with business goals, and provide progress updates to senior leadership.
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Proactively identify potential risks and issues that may impact projects and develop mitigation strategies to ensure successful outcomes.
Stakeholder Management – 25%
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Build and maintain positive relationships with stakeholders, including senior management, clients, and external partners, while serving as an escalation point for project status, risks, and issues.
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Lead change management efforts to ensure smooth adoption of new processes and systems by relevant stakeholders within Order to Cash and Accounts Payable teams.
Continuous Improvement – 20%
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Collaborate effectively with cross-functional teams, including finance, IT, operations, and external vendors, to deliver high-quality projects and process improvements that support operational teams in achieving their KPIs while ensuring alignment on project goals, timelines, and deliverables.
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Identify and implement process improvements within Order to Cash and Accounts Payable functions to enhance operational efficiency, reduce costs, and improve overall service delivery.
Data Analysis – 10%
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Gather, analyze, and interpret financial data to support decision-making.
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Provide insights and recommendations based on data analysis to support decision-making processes within Order to Cash and Accounts Payable.
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Present analytical findings in a clear and concise manner to stakeholders.
Training & Development – 5%
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Provide training and support to junior staff members on systems, tools and processes.
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Facilitate training and change management activities to support project implementation.