Project Manager I

Job Summary:

The Project Manager I is responsible for managing day-to-day project activities and supporting operational goals within UniTek Global Services. This role focuses on coordinating technicians, maintaining customer satisfaction, and ensuring compliance with company policies. The ideal candidate is a self-motivated problem solver who thrives in a fast-paced, high-volume environment.

Key Responsibilities

Project Coordination:

• Oversee daily operations and technician scheduling.
• Ensure adherence to company policies regarding safety, assets, and production.

Customer Service & Communication:

• Provide exemplary customer service to our customers, corporate leadership, and field teams.
• Deliver regular status updates and manage scope changes for assigned projects.

Financial & Reporting Duties:

• Monitor project financials and prepare reports for management.
• Assist in budgeting and cost control for assigned projects.

Team Support:

• Train and mentor team members on proper work and safety procedures.
• Troubleshoot technical, personnel, and project-related challenges.
• Collaborate with senior management to define scope for larger projects and rollouts.

Other Duties:

• Perform customer follow-up on inquiries and completed projects.
• Complete additional tasks as assigned by leadership.

Salary Range:

$75,000 to $105,000

Bonus: Eligible for performance incentive opportunities of up to 5% of salary, based on company and individual goals and performance.

UniTek Global Services is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Requirements:

Qualifications:

Education:

• Bachelor's degree preferred in Business or related field, or equivalent combination of education and experience.
• PMP or CAPM certification preferred.

Experience:

• Minimum 5 years of project management experience.
• Strong written and verbal communication skills

Technical Skills:

• Knowledge of telecommunications, VoIP, satellite systems, routers, networking, and cabling.
• Experience with telecommunication dispatching and managing multiple projects.
• Proficiency in Microsoft Office applications.

Soft Skills:

• Ability to lead, motivate, and train teams.
• Strong customer orientation and problem-solving skills.
• Financial understanding and ability to interpret project indicators.
• Excellent organizational and presentation skills.

Physical Requirements:

• Lift up to 65 lbs. of equipment and tools
• May be required to work long and unpredictable hours
• Travel required up to 50% of the time
• Must be able to pass pre-employment screening that includes background and drug testing
• Strong command of the English language required