Project Manager I- Operations

Project Manager I - Operations

FLSA Status
Exempt

Schedule:
Work hours will depend on the business hours of the time zone serviced.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

In This Role, You Will:
Drive the successful execution of strategic and operational initiatives by coordinating project activities, resources, and communications. Develop and maintain project plans, tracking progress, documenting key deliverables, and ensuring timely and accurate information flow across teams. Act as a central point of coordination, partnering with stakeholders to align timelines, resources, and priorities, while ensuring projects remain on schedule, within scope, and in compliance with organizational standards.

Responsibilities and Essential Duties:

• Lead strategic projects, ensuring quality of results, timely delivery, scope management, and adherence to budget.
• Collaborate with leaders and teams to develop, maintain, and monitor comprehensive project plans, including timelines, milestones, resource requirements, and risk mitigation strategies.
• Gather, analyze, and document business requirements to ensure alignment with company goals.
• Maintain accurate project documentation throughout the lifecycle, including plans, charters, budgets, deliverables, and progress updates.
• Conduct project meetings, track deliverables, and provide regular updates to stakeholders and senior leadership.
• Identify risks or delays early, develop mitigation plans, and escalate issues appropriately.
• Serve as the primary liaison between Operations Management, IT, other cross-functional partners, and vendors to ensure alignment and timely execution.
• Utilize project management tools to track project variables and to provide project reporting and control activities.
• Communicate project goals, requirements, and updates clearly across technical and non-technical audiences.
• Create supporting technical and functional documentation and provide support for deployed solutions.
• Cultivate business relationships with stakeholders, leading to partnership and collaboration around requirements and risks. Communicate effectively with clients to identify business needs and manage expectations.
• Provide administrative and logistical support to project teams, including scheduling, document management, and coordination of communications.
• Stay informed on industry standards, best practices, and regulatory updates relevant to Operations.
• Perform additional functions as required to ensure consistent quality and service delivery.

IND1 #LI-JA2 #LI-Onsite

Required Qualifications:

• Bachelor’s degree in a related field; additional applicable years of experience may be substituted for the bachelor’s degree.
• At least one (1) year of cross-functional, full-cycle project management experience.
• Proficiency in Microsoft Office.
• Experience with Wrike or similar project management tools.
• Ability to influence, gain alignment, and drive progress across cross-functional teams.
• Proven ability to collaborate effectively across departments and levels of the organization.
• Demonstrated analytical and presentation skills to both evaluate information, concepts, and practices and to successfully convey to others in their terms the importance and impact on business plans and objectives.
• Ability to understand business operations and processes and conduct research as needed to contribute valuable insights to support informed decision-making.
• Strong sense of urgency, results-oriented, with the ability to execute.
• Desire and ability to learn emerging technologies and methodologies.
• Excellent interpersonal skills are necessary to communicate professionally and effectively with vendors and all levels of company staff.
• Strong analytical, problem-solving, and organizational skills.
• Strong sense of urgency, results-oriented, with the ability to execute.
• Ability to work in a fast-paced environment; ability to multitask, change direction, effectively prioritize, and meet deadlines with both local and remote staff.
• Highly motivated self-starter with strong work ethic, exceptional attention to detail, and ability to support multiple projects simultaneously.

Preferred Qualifications:

• Project Management Professional (PMP) Certification.
• Experience in the Consumer Lending and/or Financial Services industry.
• Experience supporting system implementations or technology rollouts.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Compensation: Salary (commensurate with experience) + Bonus

Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including:

• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry-specific training programs
• Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.

Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.

For additional information, please visit: https://www.marinerfinance.com/careers/benefits/

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

Mariner Finance, LLC | NMLS #166564