Project Manager – IT

Job Description: Project Manager – IT (Mortgage & Insurance Domain)

Department: Information Technology

Experience: 10+ Years (Minimum 3+ Years Leading IT Programs)

Position Overview

We are seeking an experienced Project Manager with a strong background in Mortgage, Insurance, and Financial Services to lead planning, execution, and delivery of multiple IT programs across diverse applications. The ideal candidate will be highly proficient in Agile and Scrum methodologies, stakeholder management, risk escalation, and executive reporting.

This role requires a self-driven leader who can manage complex initiatives, drive accountability, and deliver measurable business value.

Key Responsibilities

Program & Project Leadership

- Lead planning, execution, and delivery of multiple concurrent IT programs and projects.
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations.
- Monitor progress, proactively identify risks, and drive timely issue resolution to closure.
- Escalate risks and blockers appropriately with mitigation strategies.

Agile & Scrum Execution

- Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
- Manage and maintain Scrum and Kanban boards in JIRA.
- Build and maintain JIRA dashboards and project tracking metrics.
- Partner with clients and Product Owners to manage backlog grooming and story refinement.
- Ensure user stories are well-defined with clear acceptance criteria.

Stakeholder & Client Management

- Coordinate with internal teams and external stakeholders to define scope, objectives, and deliverables.
- Provide regular status updates to senior leadership and client stakeholders.
- Create executive-ready PowerPoint presentations for steering committee meetings.
- Facilitate collaboration across business, technology, and operations teams.

Reporting & Governance

- Track and report key performance metrics including milestones, budget utilization, and resource allocation.
- Prepare detailed Excel reports for project tracking and forecasting.
- Maintain transparency through structured status reporting.
- Ensure adherence to governance standards and best practices.

Resource & Team Management

- Manage cross-functional project teams across multiple applications.
- Allocate and optimize resources for productivity and efficiency.
- Foster a positive, high-performance team environment.
- Be hands-on in planning and task breakdown when required.

Continuous Improvement

- Conduct risk assessments and develop mitigation strategies.
- Identify opportunities for process improvements and innovation in delivery.
- Stay informed on industry trends, especially within Mortgage and Insurance technology ecosystems.

Required Qualifications

- Minimum 10+ years of IT experience
- At least 3+ years leading multiple IT programs
- Strong domain expertise in Mortgage, Insurance, and Financial Services
- Deep understanding of Agile, Scrum, and Kanban methodologies
- Expert-level experience with JIRA (Scrum boards, Kanban boards, dashboards, reporting)
- Strong risk management and escalation experience
- Experience handling multiple projects across various applications
- Advanced proficiency in Microsoft Excel and PowerPoint
- Excellent written and verbal communication skills
- Strong stakeholder management and executive presentation skills

Preferred Qualifications

- PMP, CSM, or SAFe certification (preferred)
- Experience in enterprise-scale digital transformation initiatives
- Exposure to regulatory and compliance requirements within Financial Services

Key Competencies

- Leadership & Accountability
- Strategic Thinking
- Risk & Issue Management
- Client Engagement
- Analytical & Reporting Skills
- Collaboration & Teamwork
- Innovation & Value-Driven Delivery
- Self-Motivated & Positive Attitude

Equal Opportunity Statement

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable law.

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