Project Manager, Operational Excellence

1.0 FTE Full time Day - 08 Hour R2550066 Hybrid 108460019 Construction Management Other PALO ALTO, 1190 Welch Rd, California

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

Do you get energy from finding smarter ways to work and helping teams perform at their best? Stanford Health Care is seeking a dynamic Project Manager to join our team. Our organization is forward-thinking and committed to continuous improvement and operational excellence. In this pivotal role, you will be a catalyst for driving performance, improving processes, and delivering impactful initiatives that enhance how we operate while fostering a culture of collaboration and connection across the team.

As the Project Manager within Facilities Construction Operational Excellence, you will be instrumental in driving the execution of initiatives that transform how we work and integrate within the larger organization. You will deepen your expertise in business systems, process improvement and project leadership. Your expertise will foster a data-driven approach to your work, which will help ensure that initiatives meet their goals related to improving efficiency, quality, and effectiveness within the department.

The Ideal Candidate:

• Proven experience in process improvement and project management, preferably in healthcare facilities planning or similar field.

• Strong project leadership skills with the ability to inspire and engage cross-functional teams.

• Exceptional analytical and problem-solving abilities, with a focus on driving measurable results.

• Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.

• A collaborative mindset, with a passion for working in diverse environments.

• Relevant certifications (e.g., Lean Six Sigma, PMP) are preferred.

If you are passionate about leading projects that deliver lasting impact we’d love to connect. Apply today for the Project Manager position at Stanford Health Care.

A Brief Overview
The Project Manager (PM) leads key organization initiatives for Stanford Health Care. Project Managers are responsible for the coordination and completion of all aspects of project management on assigned projects, including, but not limited to, project scope, project schedule, project budget, project plans, facilitating meetings, documenting requirements, overseeing development, operational workflows, and implementation. Additionally, the Project Manager directs participants in compliance and regulatory alignment efforts.

The Project Manager is responsible for identifying and resolving project issues, making sure the project progresses on schedule and on budget. The PM is the point of communication with stakeholders and is accountable for the project's success. The Project Manager must have strong communication skills in acting as the liaison between the project team, subcontractor, customer, key stakeholders, and senior leadership. The Project Manager has ultimate responsibility for project delivery. The Project Manager may direct the project/senior project coordinator (PC or Sr. PC) to expedite project related tasks.

Locations
Stanford Health Care

What you will do

• Deliver concurrent various sized projects to successful completion.
• Follow FS&P standard work/processes, policies, and procedures, develop detailed project plans, and complete required project documentation.
• Coordinate with FS&P Senior leadership and BOSI manager on project budget targets, status, and resolution of related issues.
• Utilize designated project management tools to report project status, manage issues, identify risks and escalations.
• Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other project stakeholders.
• Support Senior Project Managers as back up on projects.
• Coordinate post-project review and lessons learned meetings following stabilization of projects.
• Provide leadership while the project coordinator positions the team and collaborates in project implementation.
• Balance both internal and external stakeholder interests to maintain alignment of the project outcomes.
• Incorporate Lean practices to effectively manage stakeholder and operational leader expectations.
• Understand customer requirements and manage the dynamics of these individuals.
• Actively facilitate project scope and collaboratively set the schedule, future state processes and operational workflows, leveraging standard team tools to drive projects from intake through successful completion, and ensure the project is completed in scope, on schedule, and within budget.
• Working knowledge of foundational activities (i.e. facilities, patient care services, IT, business services, patient experience, operational efficiency, supply chain, engineering & maintenance, etc.).
• Develop effective and attainable workplans.
• Identify and pursue opportunities to optimize effectiveness.
• Develop and administer project reporting systems.
• Prepare and present information concerning operational effectiveness.
• Organize and delegate work to achieve desired outcomes

Education Qualifications

• Job requires a Bachelor's degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.

Experience Qualifications

• 5 years of progressively responsible and related work experience Required
• Experience working in Healthcare and/or an Academic Medical Center. Preferred
• Program management leading mission-critical programs that involve significant organizational complexityLeading large teams in a matrix management environment. Preferred
• Leading large teams in a matrix management environment. Preferred
• Developing, implementing, and monitoring process improvement initiatives. Preferred
• Developing, implementing, managing, and monitoring project management frameworks and methodologies. Preferred
• Developing and managing project budgets and process. Preferred
• Space planning, functional programming (architectural), or move management experience. Preferred

Required Knowledge, Skills and Abilities

• Ability to work independently, establish priorities, and make sound decisions while meeting time sensitive deadlines
• Ability to present facts and recommendations effectively in oral and written form
• Ability to identify issues, risks, and escalations, assemble data, validate conclusions, and incorporate resolutions
• Ability to gain consensus among disparate groups
• Ability to exercise judgment and demonstrate effectiveness in decision making occasions
• Ability to manage a significant workload, prioritize projects appropriately and work independently
• Advanced proficiency with MS Office Suite (Excel, Word, PowerPoint, and Visio) and Microsoft SharePoint
• Advanced ability to identify, develop and quantify any required corrective action plans
• Experience with business case preparation and cost benefit analysis
• Demonstrated highly motivated self-starter
• Moderate proficiency with Microsoft Project, Primavera or other PPM software tools
• Familiarity with compliance (regulatory, OSHPD, Joint Commission, etc.) and governance issues
• Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences
• Superior supervisory and matrix management skills and ability to oversee tasks delegated to others
• Serve as a change agent and transformational leader

Licenses and Certifications

• PMP - Project Mgmt Professional preferred .

Physical Demands and Work Conditions
Blood Borne Pathogens

• Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $62.75 - $83.16 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.