Project Manager (Residential Construction)

The Project Manager is responsible for overseeing residential construction projects from contract acceptance through completion, ensuring quality workmanship, clear communication, and a high level of customer satisfaction. This role manages daily field operations, coordinates crews and materials, collaborates closely with sales and office staff, and serves as the primary point of accountability for assigned projects. This position supports operations for our Clinton office and Glastonbury office as-needed. Ideal candidates will be located in Clinton, CT or neighboring shoreline towns, allowing for efficient travel and strong on-site responsiveness.

Daily Duties:

• Works in conjunction with assigned sales representatives to ensure all job-related information has been obtained and loaded into CRM system upon new contract acceptance
• Creates material lists and work orders for all assigned jobs
• Places all material orders with distribution and communicates effectively on lead times/project scheduling
• Participate in Management Metrics/Scheduling Meetings to give input on scheduling of projects and job completion times
• Leads and directs all assigned team members in the completion of assigned jobs
• Confirms all materials, supplies, and tools required to complete each day’s assigned work has been loaded on the truck or delivered to job site before leaving the shop.
• Ensuring all work on jobs is completed on-time and to the customer’s expectations while protecting the customers property
• Communicates and addresses any concerns or problems that arise during the project work
• Communicates with Office Staff as well as the Sales Representative if extra charges will apply to project due to unforeseen circumstances or requests from customers
• Develops team member trade skills through on-the-job training
• Ensure tool maintenance and truck maintenance is being done to ensure a safe and efficient work environment for all employees
• At the completion of each job conducts a “job walk” with the customer to confirm completion and customer satisfaction
• Provides exceptional Customer Service
• At the end of each day submits all job documentation to the Office Manager for final accounting
• Perform repair estimates – both new calls and warranty claims. Assess issues and prescribe best work to rectify problem effectively and any cost associated with the project (Commission opportunity)

Required Skills:

· Demonstrated knowledge and ability to perform various building trade skills, including carpentry, roofing, siding, and decking

· Demonstrated knowledge of problem assessment and problem-solving techniques to resolve customer issues

· Demonstrated crew management skills including: work planning and scheduling; communication; skills training; safety; and quality

· Demonstrated customer service skills to insure accurate, timely, and thorough communication with all stakeholders.

· Demonstrated knowledge and ability to demonstrate computer skills including use of Word, Excel, E-mail, Photos, and adaptability to use of CRM software

Must Haves:

• Minimum of 5 years of progressive experience in the residential construction trades, including carpentry, roofing, siding, and decking
• Minimum of 2 years of experience in leading/managing work crews
• Must be: insurable, and possess a valid vehicle operator’s license
• Ability to work 10+ hour days as needed
• Ability to lift 60lbs without assistance
• Ability to climb ladder and get on roof as needed

Need to Haves:

• Excellent verbal and written communications skills
• Minimum of 2 years’ experience creatively resolving customer job site issues
• A verifiable record of quality workmanship and customer service

Competitive salary based on experience starting at $70,000 per year plus commission.

To ensure a safe and professional jobsite environment, employment is contingent upon successful completion of a background check and participation in random drug testing.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• Carpentry: 5 years (Required)
• roofing, siding, windows, doors, decks, carpentry: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person