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Project Manager -Salesforce
Job Expired
Salesforce Technical Project Manager
Must Have Technical/Functional Skills
Salesforce, Agile, Project Management exp
Roles & Responsibilities
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of
Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The ideal candidate
will bring a strong blend of project leadership and deep technical expertise in Service Cloud and Agentforce,
ensuring successful delivery aligned with business outcomes and strategic objectives
- Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
- Define scope, timelines, milestones, and deliverables
- Ensure projects are delivered on time, within scope, and budget
- Track project progress and provide regular status updates
- Act as the primary interface between business stakeholders and technical teams
- Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
- Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
- Remove blockers and ensure team productivity
- Identify, assess, and mitigate project risks
- Ensure adherence to quality standards and testing processes
- Oversee UAT, release management, and deployment cycles
- Ensure adherence to Salesforce development standards and governance
- Drive DevOps and CI/CD practices
- Maintain documentation for solution design and processes
Generic Managerial Skills, If any
- 15–20years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
- Proven experience managing large-scale Salesforce implementations
- Experience with Agile/Scrum methodologies
- Strong planning, estimation, and risk management skills
- Familiarity with Jira / Azure DevOps / MS Project
- Excellent communication and stakeholder management
- Leadership and decision-making skills
- Problem-solving mindset
- Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe
- Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp
Education
Bachelor’s degree
Salary Range: $110000 - $130000 a year
#LI-JH1
Location
Durham, NC
Job Function
TECHNOLOGY
Role
Project Manager
Job Id
415666
Desired Skills
Salesforce(SFDC)
Salary Range
$110,000-$130,000 a year
Desired Candidate Profile
Qualifications : BACHELOR OF COMPUTER SCIENCE
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