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Immediate opening for a full time, highly organized and professional Community Manager for a 289-unit apartment community in Upland, CA.

Essential Duties and Responsibilities include, but are not limited to:

· Responsible for working with the Regional Manager or District Manager, and property team in attaining income and occupancy goals, and expense control.

· Responsible for overseeing onsite team to ensure the community is consistently maintained in a clean, safe, appealing manner.

· Ability to post rents, generate reports and document transactions, utilizing Yardi software.

· Responsible for rent collection and follow up.

· Completes move-in/move-out inspections with residents.

· Initiates core business processes, including leasing and resident relations, marketing, maintenance, accounts receivable, accounts payable, vendor relations.

· Welcomes prospective residents; leases apartments, utilizing company leasing policies and procedures and Fair Housing guidelines.

· Answers incoming phone calls professionally, and regularly monitors resident satisfaction, by utilizing customer service skills.

· Plans and attends resident functions.

· Prepares and supplies reporting information and data; submits requested information to Regional Manager as necessary and as requested.

· Identifies potential and existing barriers to the successful accomplishment of property objectives. Utilizes performance data, observation, budgetary and other financial information to create solutions to potential or existing problems.

· Creates a clear and realistic vision for the property and effectively communicates expectations and direction to the community team members.

· Meets the needs of residents.

· Regularly monitors resident satisfaction.

· Regularly monitors team members’ performances.

· Holds team meetings to communicate goals, and discuss progress toward goals and overall expectations.

· Conducts regular market surveys and monthly shopping reports.

· Understands and follows company policies and procedures.

· Communicates policies and procedures changes with team members.

· Maintains an awareness of local market and community trends and conditions.

· Actively participates in community training and Safety Program.

· Physically inspects community daily; checks vacancies, and follows up as necessary.

· Understands and complies with all Federal, State and Local Fair Housing regulations and ordinances.

· Maintains a positive customer relations attitude.

· Performs any additional duties assigned by supervisor.

Essential Skills and Abilities include, but are not limited to:

· Organization – Follows policies and procedures. Completes administrative and all other tasks correctly and on time. Can work effectively on multiple tasks in a fast-paced, sometimes demanding environment.

· Dependability - Must be dependable and follow through on commitments.

· Professionalism – approaches others in a tactful manner, reacts well under pressure, treats others with respect.

· Written Communication – Writes clearly and informatively.

· Oral Communication – Speaks positively; listens and requests clarification when necessary.

· Team Work - Must be a team player and promote a positive team environment.

· Judgement – Displays willingness to make timely decisions; exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes team members in decision-making process.

· Change Management – Develops workable implementation plans, communicates changes effectively and positively; builds commitment and overcomes resistance.

· Organization and Support – Follows policies and procedures; completes tasks on time.

· Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue, conserves organization’s resources.

· Leadership - Inspires and motivates team members to perform well; accepts feedback from others, gives appropriate recognition to others.
Delegation – Delegates work assignments; gives authority to work independently, sets expectations and monitors delegated activities.

Salary plus monthly incentive bonus

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

  • Health insurance
  • Vision insurance

Work Location: In person

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