Property Manager Assistant

Overview
We are a fast-growing property management company managing over 100 residential units throughout the Indianapolis area. Working with both local and out-of-state investors, we pride ourselves on strong communication, efficient systems, and high-level customer service. We are seeking a motivated and highly organized Property Manager Assistant to support the successful day-to-day operations of our growing portfolio. In this role, you will assist with administrative tasks, tenant relations, leasing coordination, maintenance scheduling, and overall property operations to help ensure our communities operate efficiently and professionally. The ideal candidate is proactive, detail-oriented, positive, and passionate about delivering exceptional customer service while helping create a positive experience for both residents and property owners. This position offers an excellent opportunity for long-term growth into a key operations role with increasing responsibility over time, making it ideal for someone looking to build a career in property management within a fast-paced and team-oriented environment.

Key Responsibilities

Daily Operations

• Respond to tenant inquiries via phone, email, and text
• Coordinate maintenance requests through Property Meld
• Schedule vendors and ensure timely completion of work
• Track and follow up on open work orders
• Assist with inspections and operational scheduling

Leasing & Scheduling

• Coordinate property showings
• Communicate with prospective tenants
• Assist with lease renewals and move-in coordination

Administrative Support

• Update records in Buildium
• Maintain organized communication logs
• Assist with owner and tenant documentation
• Help organize and implement daily, weekly, and long-term operational tasks

Experience

• Previous experience in real estate administrative roles or property management support is highly preferred
• Familiarity with Buildium, Yardi, OneSite or similar property management software is advantageous
• Knowledge of landlord-tenant law, Fair Housing regulations, Section 8 housing programs, and CMMS (Computerized Maintenance Management System) is beneficial
• Strong customer service skills with the ability to handle conflict management professionally and diplomatically
• Office experience involving data entry, filing, contracts management, and phone etiquette is essential
• Experience in sales or upselling amenities/services can enhance resident engagement efforts
• Demonstrated ability to manage multiple priorities efficiently in a fast-paced environment while maintaining attention to detail

Additional Requirements

Responsibility for complying with all state, federal, and local Fair Housing laws and completing all assigned training as required.

Why This Role is Different

This is not simply an administrative position. You will play a direct role in helping manage and grow a real estate portfolio while building operational and leadership experience. If you are looking for a position where your efforts will be valued, rewarded, and supported with long-term growth opportunities, this is an excellent opportunity.

Pay: From $18.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• Are you comfortable coordinating maintenance requests, scheduling vendors, and communicating with tenants?
• Are you available to work daytime hours, including occasional Saturdays and Sundays?
• How would a previous coworker or manager describe your communication style and work ethic?
• Why are you interested in property management and/or real estate as a long-term career?
• Do you have reliable transportation to travel to properties, meetings, and job-related appointments as needed?

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: Hybrid remote in Indianapolis, IN 46240