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Position Purpose:

Develop, write, and edit high-quality proposals, RFP responses, and capability statements aligned with organizational strategy and client requirements with a primary focus on Digital services.


Role description:

  • Coordinate with internal stakeholders in Accounts, Contract Management, Operations, and Technical teams to gather relevant information, pricing inputs, and solution details for proposal development.
  • Analyze client tender documents, scopes of work, and evaluation criteria to structure compelling and compliant proposals that clearly address all requirements
  • Create proposal outlines, storyboards, and win themes to ensure consistency, clarity, and persuasive messaging across all proposal sections and attachments
  • Draft clear, concise, and persuasive proposal content including executive summaries, methodology, project plans, qualifications, case studies, and value propositions
  • Ensure all proposals adhere to brand guidelines, corporate standards, and department templates while maintaining accuracy, consistency, and professional presentation
  • Manage proposal timelines, deliverables, and review cycles, ensuring on-time submission of complete and compliant documents in line with tender deadlines
  • Collaborate with subject matter experts to translate technical, financial, and operational information into accessible and customer-focused narrative content
  • Review and proofread proposal documents for grammar, style, formatting, completeness, and compliance with client instructions and internal quality standards
  • Maintain and continuously update a centralized content library of standard proposal sections, CVs, case studies, and corporate information for efficient reuse
  • Support pricing teams by preparing non-technical proposal components, assumptions, and clarifications to accompany commercial and financial submissions
  • Coordinate internal reviews and approvals, incorporating feedback from senior management, legal, and finance prior to finalizing proposal submissions
  • Track and document proposal outcomes, client feedback, and lessons learned to improve future bid quality, success rates, and content effectiveness.
  • Assist in the development of presentations, pitch decks, and supporting materials for client meetings, clarifications, and negotiations as required
  • Ensure proper documentation, archiving, and version control of all proposal-related materials in accordance with department procedures and compliance requirements
  • Conduct market and competitor research to enhance proposal positioning, differentiation, and alignment with industry best practices
  • Support the Head of Commercial and Contract Management team with ad hoc writing tasks, contract summaries, and documentation related to commercial activities
  • Coordinate with external partners, subcontractors, and vendors when needed to gather inputs, profiles, and supporting documents for joint proposals
  • Adhere to organizational policies, confidentiality requirements, and ethical standards in handling client information, pricing data, and contractual documents.


Job specific knowledge and Skills:

  • Experience: 3 years plus relevant sales experience
  • Bachelor's degree required
  • Proven exposure to professional writing, documentation, or proposal development in a corporate or consulting environment
  • Strong command of written and spoken English with excellent grammar, structure, and editing capabilities,
  • Ability to analyze RFPs, RFQs, and tender documents and interpret requirements accurately
  • Strong organizational and time management skills with the ability to manage multiple deadlines
  • High attention to detail and commitment to producing accurate, high-quality documents
  • Experience of working within a Digital services or solutions environment

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