Position Purpose:
Develop, write, and edit high-quality proposals, RFP responses, and capability statements aligned with organizational strategy and client requirements with a primary focus on Digital services.
Role description:
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Coordinate with internal stakeholders in Accounts, Contract Management, Operations, and Technical teams to gather relevant information, pricing inputs, and solution details for proposal development.
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Analyze client tender documents, scopes of work, and evaluation criteria to structure compelling and compliant proposals that clearly address all requirements
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Create proposal outlines, storyboards, and win themes to ensure consistency, clarity, and persuasive messaging across all proposal sections and attachments
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Draft clear, concise, and persuasive proposal content including executive summaries, methodology, project plans, qualifications, case studies, and value propositions
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Ensure all proposals adhere to brand guidelines, corporate standards, and department templates while maintaining accuracy, consistency, and professional presentation
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Manage proposal timelines, deliverables, and review cycles, ensuring on-time submission of complete and compliant documents in line with tender deadlines
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Collaborate with subject matter experts to translate technical, financial, and operational information into accessible and customer-focused narrative content
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Review and proofread proposal documents for grammar, style, formatting, completeness, and compliance with client instructions and internal quality standards
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Maintain and continuously update a centralized content library of standard proposal sections, CVs, case studies, and corporate information for efficient reuse
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Support pricing teams by preparing non-technical proposal components, assumptions, and clarifications to accompany commercial and financial submissions
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Coordinate internal reviews and approvals, incorporating feedback from senior management, legal, and finance prior to finalizing proposal submissions
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Track and document proposal outcomes, client feedback, and lessons learned to improve future bid quality, success rates, and content effectiveness.
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Assist in the development of presentations, pitch decks, and supporting materials for client meetings, clarifications, and negotiations as required
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Ensure proper documentation, archiving, and version control of all proposal-related materials in accordance with department procedures and compliance requirements
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Conduct market and competitor research to enhance proposal positioning, differentiation, and alignment with industry best practices
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Support the Head of Commercial and Contract Management team with ad hoc writing tasks, contract summaries, and documentation related to commercial activities
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Coordinate with external partners, subcontractors, and vendors when needed to gather inputs, profiles, and supporting documents for joint proposals
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Adhere to organizational policies, confidentiality requirements, and ethical standards in handling client information, pricing data, and contractual documents.
Job specific knowledge and Skills:
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Experience: 3 years plus relevant sales experience
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Bachelor's degree required
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Proven exposure to professional writing, documentation, or proposal development in a corporate or consulting environment
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Strong command of written and spoken English with excellent grammar, structure, and editing capabilities,
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Ability to analyze RFPs, RFQs, and tender documents and interpret requirements accurately
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Strong organizational and time management skills with the ability to manage multiple deadlines
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High attention to detail and commitment to producing accurate, high-quality documents
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Experience of working within a Digital services or solutions environment