Protective Services Attendant

“Believe you can, and you’re halfway there.” -Theodore Roosevelt

Since 2014, the Theodore Roosevelt Presidential Library Foundation (TRPLF) has been planning and building a new, ambitious kind of presidential library and museum. Other presidential libraries tell the story of a single individual, but the Theodore Roosevelt Presidential Library (TRPL) – being built more than a century after T.R.’s death – will do more than preserve history. The TRPL will be a people’s library, bringing Roosevelt’s values and relentless spirit to life at a critical time in our nation and world, while simultaneously championing the stories of all who “dare greatly, think boldly, care deeply, and live passionately.”

The library is currently being constructed in Medora, North Dakota, with a milestone planned for July 4, 2026 – America’s 250th anniversary. Participants at the TRPL will learn from – not just about – Roosevelt’s story, being transformed into the same stunning Badlands that served as the fulcrum in T.R.’s incredible life story.

Guided by the pillar principles of leadership, citizenship, and conservation, the Foundation has partnered with innovative partners – like the award-winning architecture firm, Snøhetta, and the best-in-class story crafters, the Future of Storytelling – to build an institution like no other. With plans to be the most sustainable presidential library and campus ever, a revolutionary approach to interpretive design, and programming that will spread the library’s message into neighboring Theodore Roosevelt National Park and beyond across the globe, the opportunity to join a talented team in building and opening this institution is truly unique.

About the Role

The Protective Services Attendant (Field & Control Room) is a cross-trained, frontline role within the Theodore Roosevelt Presidential Library Foundation’s in-house safety and security team. This position supports daily protective services operations across the Library’s buildings, exhibitions, trails, and public spaces, while also serving scheduled shifts in the security control room. Officers maintain a visible, visitor-centered presence in public areas and provide centralized monitoring, communication, and coordination through security systems.

This role is essential to day-to-day readiness, emergency response, and high-profile events, requiring strong situational awareness, clear communication, and disciplined adherence to protocol. The position reports to the Manager of Protective Services and works under the day-to-day direction of the Lead of Protective Services.

Core Competencies

• Public-Facing Safety & Security: Maintains a professional, approachable presence that balances security with hospitality.
• Security Systems Monitoring: Demonstrates proficiency with CCTV, access control, alarm systems, and radio communications.
• Situational Awareness: Maintains awareness of surroundings, systems, and emerging risks across multiple environments.
• Emergency Response & Judgment: Responds to incidents and emergencies with composure, clarity, and adherence to protocol.

• Communication & Teamwork: Communicates clearly and calmly via radio and in person; works collaboratively across teams.
• Protocol & Documentation Discipline: Follows established procedures and produces accurate, timely documentation.
• Reliability & Accountability: Demonstrates consistency, punctuality, and attention to detail in all assignments.

Responsibilities

• Support daily protective services operations across all public-facing and operational areas of the Library.
• Conduct routine patrols, safety checks, and visual inspections to identify potential risks or hazards.
• Monitor and operate security systems, including CCTV, access control, intrusion alarms, and radio communications, during assigned control room shifts.
• Serve as a central communication point between field officers, leadership, and external responders when assigned to the control room.
• Monitor access points and assist with visitor screening, credentialing, and access control procedures.
• Receive, assess, document, and escalate incidents, alarms, or safety concerns in accordance with established protocols.
• Respond to incidents, medical situations, or emergencies calmly and professionally, either in the field or through coordinated response.
• Assist with crowd management, visitor flow, and operational support during peak visitation and special or high-profile events.
• Maintain accurate incident reports, daily activity logs, and required documentation.
• Participate in emergency preparedness activities, drills, system testing, and ongoing training
• May provide operational information and coordination support to peers while assigned to the control room.

Education & Experience

• High School Diploma or GED

• Preference for Customer Service or Security related experience

Requirements

• Combination of extended standing/walking patrols and seated monitoring with sustained focus.
• Demonstrated interest in providing visitor-centered safety and security, contributing to a welcoming, orderly, and respectful public environment.
• Dependable team member withstrong communicationskills, able to remain calm, attentive, and professional in fast-paced or dynamic situations.
• Student or early-career professional with interest in protective services, public safety, museums, tourism, or hospitality, and a desire to build experience in a mission-driven public institution.
• Ability to respond quickly toalarms, incidents, or emergency communications.
• Ability tolift upto 50lbsand respond physically to emergencies or medical situations.
• Work in varied weather conditions, including rugged Badlands terrain.
• Evening, weekend, holiday, and special-event shifts as scheduled.
• Onsite position in Medora, ND.

Full benefits include 403(b), medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability, as well as 20 days of paid time off and 10 days of holidays.

The Theodore Roosevelt Presidential Library is committed to creating a welcoming, inclusive, and accessible environment. If you require a reasonable accommodation to complete your application, participate in an interview, or otherwise navigate our hiring process, please email careers at trlibrary.com. Our team will connect with you to explore the best way to support your experience. Our team will connect with you to explore the best way to support your experience.