Provider Engagement Specialist

• Build Meaningful Relationships: You’ll develop and maintain strong, trusting connections with primary care physicians, specialists, and healthcare providers who care for our PACE participants.
• Foster Open Communication: Coordinate and lead meetings, outreach events, and training sessions to keep providers engaged and up-to-date with our PACE program offerings, processes, and expectations.
• Collaborate as a Team: Partner with our clinical, administrative, and operations teams to enhance provider participation and ensure smooth coordination of care.
• Solve Problems Proactively: Serve as a go-to resource for providers, helping to address their questions, resolve concerns, and ensure clear communication with our PACE interdisciplinary team.
• Drive Process Improvements: Look for opportunities to improve the way we collaborate, making sure that we’re always working towards the best possible outcomes for our participants.
• Monitor and Support Quality: Work with the quality team to track provider performance metrics and collaborate on areas for improvement.
• Stay Informed and Adapt: Stay on top of industry best practices and regulatory changes that may impact provider engagement, and help the team adapt when needed.
• Resolve Issues with Care: Assist in resolving provider-related challenges in a way that strengthens relationships and supports smooth, high-quality care.
• Support Growth Efforts: Help with strategies for expanding our network and recruiting new providers as needed.
• Pitch In as Needed: You’ll also be flexible, contributing to other duties and tasks that help ensure the success of the PACE program.

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

• Actively support the achievement of myPlace's Vision and Goals.

• Other duties as assigned.

Qualifications & Experience:

• Education & Experience: You have a Bachelor’s degree in Healthcare Administration, Business, or a related field, and bring at least 3 years of experience in provider relations, healthcare administration, or a similar role within a healthcare setting.
• Specialized Knowledge: Familiarity with PACE or geriatric care models is highly preferred, so if you have experience in this space, you’ll be a great fit for this role!
• Interpersonal Skills: Your ability to build rapport with a variety of healthcare providers makes you a natural at creating lasting, positive relationships. You’re comfortable working with diverse professionals and thrive in collaboration.
• Communication: You’re an effective communicator who can clearly and compassionately convey information in person, over the phone, and in writing.
• Organization & Attention to Detail: You have excellent organizational skills and a keen attention to detail, ensuring that nothing falls through the cracks when coordinating with our providers.
• Teamwork & Independence: While you enjoy working as part of a team, you’re equally capable of working independently to drive success and meet your goals.
• Tech-Savvy: You’re proficient in Microsoft Office Suite and have experience using healthcare management software, helping you stay organized and on top of your tasks.
• Licensing & Transportation: As this role requires travel to meet with providers, candidates must have a valid CA driver’s license, reliable personal transportation, a good driving record, and auto insurance as required by state law.

• BILINGUAL- English/Spanish preferred. (Test will be administered to assess proficiency.)

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

• Base salary range: $70,304 to $76,463 annually
• An annual employee bonus program
• Medical, Dental, Vision coverage
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program
• Robust Wellness Program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

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