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Psychiatric Practice Scheduler

Redlands, United States

Job Overview
We are seeking a highly organized and detail-oriented Scheduler to join our team. The ideal candidate will be responsible for managing appointment schedules, coordinating patient care, and ensuring efficient operations within a behavioral health office setting. This role requires strong communication skills, proficiency in various electronic medical record (EMR) systems, and a solid understanding of medical, behavioral and medication terminology and coding.

Responsibilities

  • Manage and coordinate patient appointments efficiently using EMR systems Simple Practice
  • Ensure compliance with HIPAA regulations while handling sensitive patient information.
  • Manage and work with prescription software RXNT.
  • Conduct documentation reviews to ensure accuracy and completeness of patient records.
  • Provide exceptional patient service through effective phone etiquette and interpersonal communication.
  • Assist with clerical duties including filing, data entry, and maintaining organized medical records.
  • Collaborate with healthcare providers to develop care plans tailored to individual patient needs.
  • Support front desk operations by managing multi-line phone systems and greeting patients upon arrival.
  • Utilize computer skills to maintain scheduling software and update patient information as needed.

Requirements

  • Previous experience in a behavioral health office or clinic setting is preferred.
  • Familiarity with medical coding (CPT, ICD-9, ICD-10) and terminology is essential.
  • Bilingual candidates are encouraged to apply for enhanced patient communication.
  • Strong typing skills and proficiency in Microsoft Office applications are required.
  • Excellent organizational skills with the ability to multitask in a fast-paced environment.
  • Experience in medical billing, insurance verification, or health information management is advantageous.
  • Knowledge of simple pracitce or similar practice management software is beneficial. Join our team as a Scheduler where you will play a vital role in providing quality care to our patients while ensuring smooth operational workflows within our facility.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Pet insurance
  • Vision insurance

Work Location: In person

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