Psychiatric Services Manager

Summary

The Psychiatric Services Team works to honor program participant self-determination and autonomy while working within the criminal legal and public health systems. The Psychiatric Services Team is comprised of Psychiatrists, Psychiatric Advanced Registered Nurse Practitioners, and Psychiatric Evaluation Specialists who work collaboratively with all other Jail Health Services staff and teams across the practice to provide mental health services to patients. The team operates within the King County adult jails and collaborate with multiple partners including other Public Health divisions, the Department of King County Adult and Juvenile Detention, criminal justice organizations, and other government and community healthcare organizations.

JHS provides needed health and social services to the people incarcerated in the King County jails – King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. Our team shares a commitment to respectfully care for and engage participants in a culturally responsive manner, meeting them where they are, using holistic and strengths-based approaches, and trauma informed care to foster their health and mental wellbeing and reduce recidivism. Our division includes over 250 employees and an annual budget of approximately $65 million.

Our purpose: To assure that high-quality health and human services are available to the people incarcerated in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. Our Vision: Opening doors to healthier, happier lives. Our Mission: To assess and stabilize serious health problems for the detained persons of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail. Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population. JHS staff manage the complex health needs of underserved people, many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.

• King County Correctional Facility located at 500 Fifth Avenue, Seattle, WA 98104
• Maleng Regional Justice Center located at 401 Fourth Avenue N, Kent, WA 98032

Job Duties

• Lead and oversee psychiatric services by designing systems, providing direction, determining priorities, and co-creating plans to be responsive to patient needs. This includes the assessment and assignment of various psychiatric services bodies of work, the distribution of the work, and the appropriate classifications to perform the work.
• Participate in JHS healthcare delivery and cultural transformation. Collaborate with the JHS Leadership Team to set clinical priorities, develop policy and protocols, and provide direction for the design and evaluation of transformative psychiatric services programs.
• Ensure all psychiatric services staff engage in culturally responsive services to patients in our care using human-centered, anti-racist, and trauma-informed approaches for the delivery of services.
• Promote the hiring of racially, ethnically and culturally diverse team members.
• Directly supervise the Psychiatric Services Team including hiring/separation actions, performance feedback and reviews, providing and advocating for skill development, as well as setting and reviewing expectations of the team. Clinical supervision of other Psychiatrist and Psych ARNP staff, including potential oversight of Psychiatric Evaluation Staff. Oversee and assure clinical quality standards and expectations are set and monitored through a clinical performance review process, as well as manage and monitor staff behaviors and expectations to meet all JHS and PH policies, guidelines, and expectations to create and maintain a healthy work environment.
• Ongoing commitment to understanding how the intersections of patient social identities and experiences impact engagement and connection to community-based services.
• Organize and facilitate staff development activities such as clinical practice updates, case rounds, clinical skill development, community resources/partners updates, and law updates. Provide in-service mental health services training for all jail staff, as needed.
• Establish trusted partnerships with key community-based organizations, the King County Prosecuting Attorney’s Office (KCPAO), defense attorneys, the Department of Adult and Juvenile Detention, the King County Executive Team, and other divisions of King County Public Health. Identify and foster new possibilities for effective collaboration with community-based providers and program partners.
• Represent the JHS psychiatric services practice perspective with community health care partners and other organizations. Participate in the negotiation of partnership contracts and agreements.
• Serve on the JHS Leadership and Clinical Leadership Teams as the expert on psychiatric services programs and programmatic changes within Jail Health Services.
• Provide clinical and technical oversight, case consultation, coaching, and troubleshooting to the staff in the psychiatric services unit to create a cohesive, skilled, and supported team.
• Assist with development, implementation, and management of clinical practice guidelines and clinical performance reviews.
• Along with the JHS Leadership Team, monitor and ensure compliance with National Commission on Correctional Health Care (NCCHC) standards, Prison Rape Elimination Act (PREA) standards, regulatory requirements, and legally mandated training requirements for psychiatric services. Ensure compliance with applicable laws and statutes in the provision of psychiatric services at JHS. Lead or sponsor projects and practice changes in alignment with established healthcare standards and/or regulatory requirements.
• Develop/monitor QA/QI projects for psychiatric services. Determine appropriate metrics and data gathering strategies. Interpret data, produce reports, and oversee practice in alignment with the strategic direction and vision of the division.
• Monitor and participate in requirements related to grant funds, budget management and program growth in psychiatric services.

Experience, Qualifications, Knowledge, Skills

• MD-Psychiatry from an accredited university.
• Must possess a current valid Washington State Medical license (in good standing).
• Board certified or board eligible.
• Drug Enforcement Administration (DEA) registration must be obtained prior to credentialing.
• Documentation of current BLS CPR certification with AED training required at time of hire. CPR/AED Heart saver courses do not meet this requirement.
• Ongoing commitment to learning, understanding, and effective application of anti-racist practices when working with Black, Indigenous, and People of Color. Ongoing commitment to learning, understanding and effective application of culturally humble practices when working with marginalized identities.
• Experience leading psychiatric programs and teams with a participant-and family-centered, anti-racist, strengths-based, and trauma-informed lens and approach.
• Ability to co-create a compelling vision for psychiatric services and align team members around a strategic plan to work toward stated goals. Strength in fostering teamwork across different disciplines and programs to break down silos and build alignment.
• Five (5) years or more of progressive management experience in a large governmental or private organization, with a well-developed, broad range of administrative, clinical, negotiation, facilitation, and management skills.
• Applied knowledge of the Diagnostic and Statistical Manual (DSM 5) of Mental Health Disorders by the American Psychiatric Association Experience with adults (age 18 and older) presenting with complex needs requiring multiple system involvement for resolution.
• Deep knowledge of specific challenges, trauma responses, behavior and needs for people experiencing legal involvement, housing instability, poverty, substance use disorder and mental health diagnoses compounded by discrimination and systemic oppression.
• Skill in communicating and coaching effectively, engaging in or learning to have difficult crucial conversations with staff, humbly, from a place of learning, and give/receive timely feedback. Uphold staff to the values of respect and cultural humility.
• Skill in motivating and inspiring others, commitment to quality work under various conditions, positive perspective, and commitment to teambuilding.
• Experience and ability to lead, manage, and coach others through complex Human Resource issues and challenges.
• Knowledge or experience in working within a highly unionized workplace or similar environment.
• Effectively and respectfully communicating with others (e.g., stakeholders), engaging in difficult crucial conversations to facilitate shared learning.
• Expertise in change management practices, e.g., restorative justice practices, and mindful of various perspectives and experiences to bring others through change together.
• Skill in fostering participant self-determination, autonomy and rapport building with harder to reach people; ability to develop those skills in others.
• Knowledge of and experience with crisis intervention techniques, including assessment for risk of suicide or harm to self or others.
• Skill in data collection, analysis, reporting, and data-driven decision making for psychiatric services programs and participant outcomes.
• Ability to foster and maintain effective working relationships across multi-disciplinary teams; ability to resolve conflict between individuals and groups.
• Knowledge of community providers, resources, and criteria for providing services.
• Knowledge of regulations, laws, and standards related to mental health services including requirements related to licensure and scope of work.
• Experience effectively using electronic health record systems.

• Proficiency in a language other than English, including American Sign Language.
• Additional education or certification relevant to this work.
• Experience working within a correctional facility and/or with individuals involved in the carceral system.
• Experience, knowledge, and/or specialized training in LGBTQIA+ healthcare, including transgender and/or gender affirming health care and treatment.
• Experience rolling out new programming within King County or a similar large city/county government that serves adults experiencing co-occurring disorders, legal involvement and/or significant trauma.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

• NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Resume (Outlining relevant experience)

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR.
• The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.

The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.