PT Coordinator - Female

Job Overview

The PT Coordinator plays a key role in managing the day-to-day operations of the Personal Training department. This position ensures smooth coordination between clients, trainers, and management while supporting client satisfaction, department organization, and overall performance.

Key Responsibilities

Client Support & Scheduling

• Serve as the main point of contact for all personal training clients.
• Schedule assessments, consultations, and PT sessions.
• Match clients with trainers based on fitness goals and availability.
• Follow up with clients to ensure progress and satisfaction.

Personal Trainer Coordination

• Maintain and update trainers’ schedules and availability.
• Communicate session changes, cancellations, and updates to trainers.
• Track trainer performance, session counts, and department targets.
• Support trainers with administrative tasks and requests.

Administrative & Operational Tasks

• Manage PT packages, billing, renewals, and documentation.
• Track client attendance, session usage, and expiration dates.
• Ensure accurate and organized records for all PT activities.

Sales & Customer Service

• Provide information on PT programs, pricing, and promotions.
• Assist in selling packages and upgrades.
• Follow up on new leads and potential PT clients.
• Maintain a high standard of customer service at all times.

Fitness Department Support

• Assist with workshops, events, and special fitness programs.
• Ensure the PT area is clean, organized, and well-maintained.
• Support onboarding of new trainers with processes and system guidance.

Skills & Preferred Experience

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Experience in a gym, fitness studio, or customer service role.
• Background in administrative coordination or sales.
• Proficiency in scheduling software, CRM systems, or fitness club management tools.
• Basic understanding of fitness terminology and training concepts.
• Ability to manage schedules, client records, and PT package documentation.
• High level of professionalism, reliability, and attention to detail.
• Ability to work both independently and collaboratively with trainers and management.
• CPR/AED certification (preferred but not mandatory).

Benefits

• Competitive salary with attractive incentive opportunities.
• Full access to all gym facilities.
• Supportive, motivational team environment.
• Opportunities for ongoing learning and career development.
• Ability to build and grow a strong personal client portfolio.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month