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Public Relation Officer

Job Description - Pro (public Relations Officer)

Job Title

Public Relations Officer (PRO)

Role Purpose

The Public Relations Officer (PRO) is tasked with managing all government-related procedures, documentation, and liaison activities. This role ensures complete adherence to UAE labor laws, immigration policies, and government regulations, facilitating seamless business operations.

Key Responsibilities

Government & Legal Liaison

  • Serve as the primary contact for government bodies such as MOHRE, Immigration, GDRFA, Free Zones, and Municipalities
  • Manage the processing of employment visas, residence permits, Emirates IDs, labor cards, and work permits
  • Oversee company trade licenses, permits, and official registrations

Documentation & Compliance

  • Prepare, submit, and track all government applications and approvals
  • Keep precise records of visas, licenses, contracts, and official documents
  • Ensure conformity with UAE labor laws and government regulations

Employee & Corporate Support

  • Assist employees with visa renewals, cancellations, and governmental formalities
  • Support legal documentation during onboarding and offboarding processes
  • Coordinate medical examinations, fingerprinting, and Emirates ID procedures

Administration & Coordination

  • Collaborate with HR, Finance, and Administration departments to meet documentation requirements
  • Monitor expiry dates of visas, licenses, and permits, and initiate renewal processes promptly
  • Assist with audits and inspections conducted by government authorities

Reporting & Record Management

  • Compile status reports concerning visas, licenses, and government-related activities
  • Maintain confidential records ensuring data accuracy
  • Keep management informed of regulatory updates and compliance requirements

Key Performance Indicators (KPIs)

  • Prompt processing of visas and government documentation
  • Adherence to UAE labor and immigration regulations
  • Precision and organization of official records
  • Minimization of delays and penalties
  • High levels of employee and management satisfaction

Qualifications & Experience

  • Diploma or Bachelor's degree in Administration, Business, or a related field
  • 3 to 6 years of experience as a PRO within the UAE
  • Comprehensive knowledge of UAE labor laws, immigration procedures, and government portals
  • Experience working with both Free Zones and Mainland authorities

Skills & Competencies

  • Excellent organizational and documentation abilities
  • Strong communication and interpersonal skills
  • Meticulous attention to detail and commitment to confidentiality
  • Ability to work efficiently under pressure and meet deadlines
  • Familiarity with government systems and online portals

Personal Attributes

  • Professional, dependable, and detail-oriented
  • Proactive with a solution-driven mindset
  • Trustworthy when handling sensitive information
  • Patient and dedicated to service excellence
  • Possesses a strong sense of responsibility and accountability

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