Public Relations Officer

Job Type: PRO

Qualification: Graduates

Shifts: Rotational Shifts

Experience: 2+ Years

Looking for candidates can join immediately

Job Describtion

OP

 Daily rounds of the outpatient department to ensure the readiness of the consultation rooms, cleanliness

of the department and resource availability

 OPD scheduling of the consultant’s rooms

 To liase between the patient and clinical team & Administration.

 Interaction with the patients to address issues , if any

 Ensure that there is no delays in the appointment schedule. In case of any delays same to be

communicated to the patient.

 OP feedback collection

 Reports to be prepared as directed by the HOD

 Accounts reconciliation to be done on a weekly basis

 Ambulance coordination for the patient transfer in and transfer out

 Inventory management in OP

 Consultant Name boards to be available before the consultation starts

 Aiding in smooth functioning of the OPD.

 To be able to explain the rates and tariffs of the hospital to patients.

 To perform any other task as given by the management.

IP

Patient Receiving from Admission desk

 Patient escort from admission desk to ward and briefing them about the facility and the discharge

process for both insurance and cash patients.

 Daily rounds to be conducted and issues highlighted to be documented and submitted to the centre

manager on daily basis.

 Ensure that the issues are closed in 24 hours, escaltion to be done in case of open issues.

 Baby gift to be issued to the patient after the birth and the same to be documented.

 Discharge summaries- Coordination with Billing & Insurance Team. Preparig for the dischrges a day

before to reduce the discharge time.

 Checking on tentative bill amount of the patient and communicating the same. Ensuring that the bill is

signed and advance is paid as per the regulations.

 Birth & Death certification Registration & Updation. Handling the queries regarding the same.

 Patient feedback to be collected for all IP and Redressal of issues highlighted by the patients.

 Bed Management

 Ensuring that the room is ready post discharge.

 List of Vacant room to be given to night MOD

Contact : Sharon Thomas-7795547272

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person