Public Services Assistant

QUALIFICATIONS:

· A high school diploma or GED equivalent is preferred, but will consider someone still in high school if they are at least 16

· Customer service experience, preferably in a library environment, is desirable

· Basic computer and clerical skills are required

· Must have acceptable results on a criminal background check

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ESSENTIAL FUNCTIONS:

· Provide public service at Public Services desks

· Answer incoming calls, directing them to appropriate extensions

· Assist patrons of all ages by issuing cards, collecting fees, checking materials in and out, curbside pickup, and finding & reserving materials

· Perform Reader’s Advisory

· Assist patrons in researching any topic

· Maintain collection by shelving materials and participating in weeding and inventory projects

· Oversee public computer operations, assisting patrons as needed

· Process returned material including emptying book drop(s)

· Operate ovens used to control pests

· Assist with sorting and packing of library materials received and sent via delivery service

· Facilitate the flow of materials from one branch to another

· Maintain displays on bookshelf end panels

· May be required to serve as Notary Public at the Library’s expense

· Occasionally fill in at another branch or department if the need arises

· Follow appropriate cash handling procedures

· Perform opening/closing tasks

· Maintain regular and reliable attendance

· Demonstrate ability to get along with others

· Abide by established Library policies

· Necessary physical aspects include, but are not limited to: standing, sitting, operating office equipment, climbing steps, lifting up to 35 lbs., pushing or pulling loaded carts, and working in a hot room with the ovens

· Attend appropriate meetings and workshops

· Perform other duties as assigned by supervisor

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person