PUBLIC SERVICES REGIONAL DIRECTOR - EAST

Description

Public Services Regional Director - East - (Non-Bargaining Unit) Pay Grade 8 - $90,275

Hours: Full-time (37.5 hours per week) Location: EAST Campus

POSITION OPEN UNTIL FILLED

Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge

The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patron and staff.

Job Summary: This position is responsible for providing leadership and managing the day to day activities for a region of branch libraries (East or West) and ensuring that quality services are delivered to the public.

Qualifications: Master’s degree in Library Sciences. Additional Master’s degree preferred.

Experience:

• Three years’ post-MLS management experience, preferably in a large, complex urban setting. Three-to-five years experience supervising staff, preferably in a union environment.
  
  

LICENSES/CERTIFICATIONS REQUIRED:

Driver License: Required

Other License: N/A

Technical Expertise:

• Knowledge of library theory, standards and best practices. General principles and objectives of information technology systems and programs.
• Accomplish goals and tasks through others by delegation, follow-up and oversight. Leading a mid-sized organization or business unit is required.
• Experience working with all levels within an organization is required.
• Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
• Working with community leaders, public officials, and other community stakeholders is required.
• Experience managing budgets, resources and people is required. Governmental budgetary principles, practices and procedures preferred.
• Experience working with boards of directors/trustees is preferred.
• Experience in public library, public-sector, and a union environment is preferred.
• Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.
  
  

Essential Duties and Responsibilities:

Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:

• Responsible for the management of branch activities, services, quality, efficiency, and staffing for either the East or West region. Perform regular visits to branches and departments.
• Demonstrate fiscal accountability for resources and the ability to achieve outcomes within allocated resources.
• Supervise branch management staff in specified areas, including hiring, training, professional growth, performance management, productivity, quality, service, discipline and terminations.
• Assist with managing day-to-day safety and security issues that involve your respective areas.
• Collaborate with Human Resources and Public Services management staff on hiring and investigating performance management issues for respective areas.
• Ensure branch managers cultivate effective community partnerships, promote the library’s mission, vision and values.
• Attend programs and meetings that involve key community stakeholders and/or are intended to address key strategic initiatives or priorities.
• Identify, analyze and resolve policy and procedural issues effectively and efficiently. Provide leadership to and communicate with branch managers to resolve problems and address issues.
• Responsible for record and reporting systems.
• Establish, implement and oversee policies and procedures in specific functional area.
• Perform other duties as assigned.
  
  

To Apply; Internal applicants please apply on ESS. Please attach a current/updated resume and CV

POSITION OPEN UNTIL FILLED