Purchasing Specialist I, Temporary

Description:

Fisher's Technology
Fisher’s mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years.

Fisher’s is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com.

Purchasing Specialist - Temporary
Fisher’s is seeking a qualified individual to fill our temporary full-time Purchasing Specialist I position on our Operations Team in Boise, ID. This placement is approximately 6-months in the Boise office, with the potential to extend if needed, remote-work not available. This position is responsible for general Purchasing Customer Support, including processing quotes & orders, coordinating the delivery of supply orders, maintaining accurate Purchasing records, and collaborating with other Fisher’s team members to ensure a consistent and exceptional customer service experience.

Roles & Responsibilities

• Deliver a consistent and exceptional customer service experience for internal and external stakeholders.
• Collaborate with Fisher’s team members and departments to ensure seamless operations and communication.
• Communicate directly with Fisher's customers as-needed via phone & email to provide Purchasing support.
• Maintain accurate and complete records of purchases, orders, and communications in Fisher’s systems.
• Promptly identify, troubleshoot, and escalate issues related to orders or processes.
• Process supply sales quotes and sales orders with accuracy and timeliness.
• Coordinate the delivery of customer supply orders, ensuring proper allocation and efficient handling of products.
• Handle escalated customer inquiries or supply-related concerns, resolving them professionally and promptly.
• Act as a back-up for Fisher’s Contact Center to support escalations or supply-related inquiries.
• Monitor and track orders to ensure timely and accurate fulfillment.
• Provide regular updates on order status and proactively communicate delays to stakeholders.
• Ensure strict adherence to company policies and procedures regarding purchasing, inventory management, and data integrity.
• Performs other duties as assigned by the department manager.

Requirements:

Qualification & Education Requirements

• 2+ years of relevant experience in purchasing, supply chain or customer service preferred.
• Strong attention to detail with excellent organizational skills.
• Ability to manage priorities and work effectively in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Analytical and problem-solving abilities to address customer needs and resolve order issues.
• Customer service-oriented with a proactive and professional attitude.
• Ability to work independently and as part of a team.
• Comfortable working with incomplete information and adapting to changing priorities.
• Familiarity with purchasing and inventory management software or ERP systems is preferred.